BBB Accredited Business Profile

Synchrony Bank

Synchrony Bank

(800) 250-5411

Synchrony Bank

85 years in business
Headquarters
950 Forrer Blvd.
Kettering, OH 45420
BBB File Opened: 04/28/1999
Business Started: 01/01/1932
Type of Entity
Corporation
Business Management
  • Ms. Margaret Keane, President/CEO
  • Ms. Michelle Bruno, Synchrony Bank
Contact Information
  • Ms. Deborah Christianson, Executive Administrative Assistant
  • Ms. Christy King
Business Category
  • Credit Cards & Plans
Products & Services
Synchrony Bank, part of Synchrony Financial (NYSE: SYF), is a federal savings bank and a member of the FDIC. Its offerings include private label and co-branded credit cards, promotional financing and installment lending, loyalty programs, and Optimizer+plus branded FDIC-insured, savings products through Synchrony Bank. Its roots in consumer finance trace back to 1932. The company provides a range of credit products through programs established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers. Through its partners' more than 300,000 locations across the United States and Canada, and their websites and mobile applications, the company offers its customers a variety of credit products to finance the purchase of goods and services. More information can be found at www.myoptimizerplus.com, www.synchronyfinancial.com and twitter.com/SYFNews.
Alternate Business Names
  • CareCredit
  • Synchrony Financial
  • PayPal Smart Connect
  • PayPal Extras Mastercard
  • Retail Finance International Holdings, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
11,000
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Synchrony Bank

Synchrony Bank

BBB ACCREDITATION SINCE 06/19/2006

Customer Review Rating:

94%

Composite Score: