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          Find a Location

          Thrush & Son LLC: Complete Home Improvement Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforThrush & Son LLC: Complete Home Improvement Company

            Construction Services
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.2/5stars

            Average of 10 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/18/2013

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company is a construction company specializing in windows, roofing, siding, bathroom remodels and general construction.

            Products & Services

            Services Include: Kitchens Remodeling, Bathroom Remodeling, Shingle Roofing, Metal Roofing, Siding, Windows, Doors, Insulation, Aluminum Gutter, Garage Doors, Patio Covers, Sun Rooms, New Additions, Basement Finishing, and much more.

            Business Details

            This is a multi-location business.

            Find a Location

            Thrush & Son LLC: Complete Home Improvement Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              12/11/1996
              Years in Business:
              64
              Business Started:
              1/1/1960
              Business Incorporated:
              3/6/2003
              Accredited Since:
              11/18/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 1373405 for this business, issued by Secretary of State

              These agencies may include:

              Secretary of State

              30 E. Broad Street,state Office Tower,14th Floor

              Columbus OH 43266

              (614) 466-3910

              BBB records show a license number of 1557933 for this business, issued by Secretary of State

              These agencies may include:

              Secretary of State

              30 E. Broad Street,state Office Tower,14th Floor

              Columbus OH 43266

              (614) 466-3910

              BBB records show a license number of 1557934 for this business, issued by Secretary of State

              These agencies may include:

              Secretary of State

              30 E. Broad Street,state Office Tower,14th Floor

              Columbus OH 43266

              (614) 466-3910

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Thrush and Son, LLC
              • Thrush Construction
              • W A Thrush
              Business Management
              • Mr. W. Allen Thrush, Owner
              • Mr. Corey Thrush, Company Officer
              Contact Information

              Principal

              • Mr. W. Allen Thrush, Owner

              Customer Contact

              • Mr. W. Allen Thrush, Owner
              • Mr. Corey Thrush, Company Officer
              Additional Contact Information

              Fax Numbers

              • (937) 833-3172
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Hiring construction and remodeling services you can trust

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/18/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Our home was one of the ones hit by the tornado that came through Brookville on May 27, 2019. We had a lot of things destroyed or damaged on the property including our screen doors in front and back of our home. Thrush and sons were our contractors and did a fairly good job of repairing everything except the screen doors front and back. The person they sent out initially to repair the doors struggled for several hours just to get them on. He kept putting them on and taking them off to adjust them my husband and I watched him. The doors have never been right. Thrush sent another person out to work on them they'll work for awhile then they go back to being ajar and not closing and make a strange vibrating/shaking sound as it starts to close but leaves a gap where a child or pet could go through it. Even when the doors are shut they vibrate as if they are not in their frame the way they should be. The doors have the glass that slides down to expose the screen. Both doors when you shut them the glass part will drop down exposing the screen. I finally had to tape them shut because I was heating the outside. I have contacted Thrush and sons about this numerous times and was even told the owner and a contractor would show up this past June and no one showed or no one called to change dates. I called back and was told they were short handed, someone got hurt on the job, and that they would get back to me. I would like the doors both replaced something is definitely wrong with them since they are the same kind of doors and both have the same exact issues. I was told it would cost me more money to replace them. NO!! Why should it cost me more when they haven't been right from the beginning? I think the problem lies with the initial installer who had such a time installing them in the first place. Its nearly going on 5 years since the tornado and I still have this issue.
              Read More

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jacqueline M

              2 stars

              12/06/2023

              Our home was hit by the E-F Tornado on Memorial Day in 2019. Thrush and sons were hired as the contractors to repair the damages. For the most part we are satisfied with the work they did except for one continual problem. Both of the screen doors on the front of the house and the back do not shut properly never have. They will work for awhile then act up again. Its winter again and the front door vibrates when it tries to close and will NOT close you have to pull on it and then when you do then the glass that covers the screen drops down letting the air in the house outside. I have recently had to literally tape the windows shut on both doors at the top to prevent the glass from sliding down. They have sent a repairman out here on more than one occasion to fix the doors but within a week or two they are doing the exact same thing they did before he arrived. The original installer of the new doors they hired had difficulty when he installed both the front and back doors while trying to put them on. My husband and I were home and watched him. He would get upset while trying to get them to fit in properly. He was at our home for hours the day he was here. He'd take the doors off and put them back on trying to get them right. At this point I want new doors. The gal that works there said I'd have to pay for them. That's not ok with me. These doors were put on in 2019 its now close to the end of 2023 and they are STILL DO NOT WORK RIGHT. I have called to complain more times than I can tell you and I get the same story they are either short handed at work, Have only one repairman, on other projects, too busy to get back to me. I was told the boss and a worker were to come out this past June to look at the situation they never called, never showed. My dogs have escaped since the door doesn't close more than once in the front of the house. I'm so over this.

              Local BBB

              BBB of Dayton and Miami Valley

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