Business ProfileforWalker Auto Group, Inc

Total clown show. Purchased a car and someone there got my middle initial wrong. They called me several days later telling me it could be corrected online. Well because of fluctuations in interest rates I had to actually go into the dealership. I called and set up a time because I was a 2 hour drive away. I got there and of course they acted like they didn’t know I was coming. They told me it would be a few minutes. I then saw the finance guy in the break room shoving a slice of pizza into his face. I contacted the manager and we finally got the paperwork re accomplish. Little did I know something happened and my loan went from 60 months to 63 months. I suspect the interest rate went up and someone changed the terms without me knowing so the payment wouldn’t go up. Fast forward a couple weeks and I get the memorandum of title in the mail and the MI is still wrong. I called them and was told the title person would call me back as soon as she could. I waited. After a couple of calls and a request to speak to a manager I was told the Title person wasn’t there. I called a few more times and finally was in touch with the title person from the used car department. She said my re accomplished paperwork was not in the system and she would call me back. After a couple of hours I called her back and she said she found the paperwork and was getting done as we spoke and she would “overnight” the memo of title to me. My 45 day temp tags expire in 4 days mine you. So, over 40 days to get someone to do something,I hope, and now the car is going to cost me $3000+ more because of someone crookedly changing the terms of the loan. I have purchased 3 new cars there, and my son has purchased one since 2019. I get all of my service and repairs done there. Perhaps not anymore.