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          Matt Castrucci Honda has 1 locations, listed below.

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            Business ProfileMatt Castrucci Honda

            New Car Dealers
            BBB accredited business

            Contact Information

            3013 Mall Park Dr.

            Dayton, OH 45459

            Get Directions
            Visit Website
            (937) 434-4723

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 4:00 PM
            11:00 AM - 4:00 PM

            Want a quote from this business?

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            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/23/1997

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers the sale and service of new and used vehicles specializing in the Honda brand. 

            Products & Services

            This company offers new and used auto sales & service.

            Business Details

            Location of This Business
            3013 Mall Park Dr., Dayton, OH 45459
            BBB File Opened:
            9/23/1997
            Years in Business:
            36
            Business Started:
            1/1/1988
            Accredited Since:
            9/23/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of ND000728 for this business, issued by Bureau of Motor Vehicles

            These agencies may include:

            Bureau of Motor Vehicles

            1970 West Broad Street

            Columbus OH 43223

            https://bmvonline.dps.ohio.gov/Search/Dealer

            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 4:00 PM
            Su:
            11:00 AM - 4:00 PM
            Business Management
            • Mr. Matt Castrucci, President
            • Ms. Megan Gentry, Office Manager
            Contact Information

            Principal

            • Mr. Matt Castrucci, President
            • Ms. Megan Gentry, Office Manager

            Customer Contact

            • Mr. Matt Castrucci, President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/28/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I was leasing a 2020 Honda Civic. The lease was expiring so I decided to turn in my 2020 leased vehicle and lease a new 2024 Honda Civic. Matt Castrucci Honda was supposed to pay off my 2020 Honda Civic when I turned to car in. A month went by and I was continuing to receive collection calls from Honda Financial Services since my 2020 Honda had not been reported as turned in. I made 5 attempts to contact Matt Castrucci Honda to let them know my account was in default with Honda Financial and my credit report was being affected. Each time I called I was told someone would look into my issue and call me back. I even requested to have the Manager call me. I have yet to hear anything back from Matt Castrucci Honda and continue receiving calls from Honda Financial Services because I am showing as past due. I have even already made a payment toward my new 2024 Honda and am in default with the 2020 Honda that I do not have any longer. Honda Financial Services still thinks I have both cars in my possession and I am not paying for one of them. I would like Matt Castrucci Honda to clear up my credit report and let Honda Financial Services know I turned the car in.
            Read More
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephen M

            02/14/2023

            Josh A***** was incredibly helpfull today. He found financing within no time, and made sure that he did what he could. I like when simple things are able to just be simple things.
            Read 1 More Customer Review

            Local BBB

            BBB of Dayton and Miami Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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