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Find a Location

Beau Townsend Ford Lincoln, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBeau Townsend Ford Lincoln, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2013

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides new and used vehicles for sale.

    Business Details

    Location of This Business
    1020 W National Rd, Vandalia, OH 45377-1025
    BBB File Opened:
    3/1/1976
    Years in Business:
    48
    Business Started:
    2/2/1976
    Business Incorporated:
    1/30/1976
    Accredited Since:
    9/16/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 193983-0 for this business, issued by Bureau of Workman's Compensation

    These agencies may include:

    Bureau of Workman's Compensation

    3401 Park Center Dr

    Dayton OH 45414

    (937) 264-5000

    BBB records show a license number of 476774 for this business, issued by Secretary of State

    These agencies may include:

    Secretary of State

    30 E. Broad Street,state Office Tower,14th Floor

    Columbus OH 43266

    (614) 466-3910

    Type of Entity:
    Corporation
    Business Management
    • Mr. Larry Taylor
    Contact Information

    Principal

    • Mr. Larry Taylor

    Customer Contact

    • Mr. Beau Townsend
    • Mr. Larry Taylor
    • Mr. Robert Dull, Treasurer
    • Ms. Amy Conley
    • Mr. Steve Black
    • Mr. Bobby Sparks, Service Manager
    • Mr. Jamie Spencer, General Manager
    Additional Contact Information

    Fax Numbers

    • (937) 898-5030
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My vehicle was picked up by the valet 1 February 2024 and returned that Friday the 2nd. I noticed damage to the front passenger rim a couple days later when cleaning the vehicle. Pictures of my vehicle were taken at my home. Then again at the dealership when the vehicle arrived showing the damage. I asked for the pictures taken at my home but I never received them.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kent W.

    1 star

    08/10/2023

    Well unfortunately not all businesses are interested in keeping their word or working with integrity. Jamie Spencer, General manager of Beau Townsend ford in Vandalia, OH, contacted me about a trailer we had advertised on Facebook marketplace. They wanted to buy it and he asked if I would deliver it. I said only if it was paid in full. (The dealership is over 3 hours away.) Jamie said that they couldn’t pre-pay, but said they would have a check ready when we got there. We finally agreed and he sent me a picture of the check. When we arrived, Jamie wasn’t there and asked me to meet his commercial mgr, Colt. Colt came out and did some measuring and said they couldn’t use it because it is not a car hauler. Wait a minute, Jamie ASSURED me we were just picking up a check. Deal is done. Long story short, Colt refused to give me our check and kept saying that I had misrepresented the trailer claiming I had advertised it as a car hauler. The trailer is exactly as I had described it in our ad. I said Nothing of it being a car hauler. So now, Jamie Spencer said he would “pay for the trip” but now he is just ghosting me and hasn’t sent that check either. So my nearly 8 hours, 400 miles, fuel, expenses and frustration are worth nothing at Beau Townsend Ford #integrity #wordsmatter #beamanofyourword

    Local BBB

    BBB of Dayton and Miami Valley

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