This Business Is Not BBB Accredited

Go Global

Go Global

(888) 217-4565

Go Global

4 years in business
1901 Gateway Dr Suite 150
Irving, TX 75038-2409
BBB File Opened: 09/13/2013
Business Started: 03/19/2013
Business Started Locally: 03/19/2013
Type of Entity
Limited Liability Company
Contact Information
  • Principal: Mr. Jim Harris, Manager
  • Mr. Anton Pomakov, Operations Manager
Business Category
  • Travel Agencies & Bureaus
Additional Information
  • On April 22, 2014, BBB requested that Global Options Travel address a detected pattern of BBB complaints. Specifically, BBB requested Global Options Travel to provide BBB with information regarding the company's efforts to eliminate the underlying...
  • On April 22, 2014, BBB requested that Global Options Travel address a detected pattern of BBB complaints. Specifically, BBB requested Global Options Travel to provide BBB with information regarding the company's efforts to eliminate the underlying reason for complaints that allege: -Global Options Travel exaggerates savings that can be realized from membership in its travel club, -Global Options Travel fails to deliver the sales presentation incentives as they are represented, and -Global Options Travel fails to provide adequate support for refund requests and fails to provide timely refunds. On May 5, 2014, the company responded to BBB's request stating that Global Options Travel is committed to pursuing business practices in line with BBB standards. The company also stated, in part, that "admittedly, our growth has not been entirely problem-free. Our customers expect and deserve professional, courteous and efficient service." In response, the company added that "newly enrolled members receive a no-questions-asked three business day right to cancel and initiation fees are not processed until at least the fifth business day." As of October 7, 2014, the company has failed to eliminate the identified pattern of complaints.
  • Anton Pomakov, manager of Global Options Travel is also listed in BBB files as an agent of Ready Travel & Incentives. A separate BBB Business Review for Ready Travel & Incentives can be found using the following link: http://www.bbb.org/dallas/business-reviews/travel-clubs/ready-travel-and-incentives-in-irving-tx-90525363
  • Customer satisfaction is our top priority - we will make it right!

Products & Services
We pride ourselves on the ability to offer a limitless spectrum of travel services.
Service Area
Texas, Oklahoma, Arkansas
Alternate Business Names
  • Global Options Travel
  • Global Options Travel LLC

D+

Pattern of Complaints

On April 22, 2014, BBB requested that Global Options Travel address a detected pattern of BBB complaints.

Specifically, BBB requested Global Options Travel to provide BBB with information regarding the company's efforts to eliminate the underlying reason for complaints that allege:

-Global Options Travel exaggerates savings that can be realized from membership in its travel club,

-Global Options Travel fails to deliver the sales presentation incenti... Read More

Overview

We are dedicated to our clients throughout the US and consistently strive to provide superior service and competitive pricing. Go Global!

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Go Global include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
Mon: 08:00 AM to 05:00 PM
Tue: 08:00 AM to 05:00 PM
Wed: 08:00 AM to 05:00 PM
Thu: 08:00 AM to 05:00 PM
Fri: 08:00 AM to 05:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Go Global

THIS BUSINESS IS NOT BBB ACCREDITED

Go Global

Customer Review Rating:

40%
60%

Composite Score: