BBB Accredited Business Profile

Impact Telecom, LLC

Impact Telecom, LLC

(251) 732-3301

Impact Telecom, LLC

12 years in business
433 Las Colinas Blvd E STE 500
Irving, TX 75039-5654
Additional Phone Numbers
  • (214) 254-3800
Additional Website Addresses
BBB File Opened: 05/16/2008
Business Started: 05/25/2005
Business Started Locally: 10/28/2009
Business Incorporated: 05/25/2005 in NV
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Chuck Griffin, President/CEO
Contact Information
  • Customer Service: Mr. John Heathcock, Sr. Director- Customer Service
  • Mr. Tom Bowers, Regional Manager
Business Category
  • Telephones
  • Telephone System Dealers
  • Long Distance Phone Service
  • Voice Over Internet Protocol Sales and Service

Products & Services
Our brands include Impact Telecom, Startec, Matrix, Trinsic, Excel and VarTec among others.
Alternate Business Names
  • Matrix Business Technologies
  • VarTec Telecom
  • Excel Telecommunications
  • Trinsic Communications
  • Clear Choice Communications
  • Startec
  • Matrix Telecom LLC
  • TNCI

BBB accredited business



Impact Telecom offers telecommunications services such as local telephone, domestic and international long distance and messaging to consumers and businesses.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Impact Telecom, LLC