BBB Accredited Business Profile

(888) 446-1788

19 years in business
2205 E Pioneer Dr
Irving, TX 75061-8805
BBB File Opened: 08/15/2008
Business Started: 01/01/1998
Business Started Locally: 01/01/1998
Business Incorporated: 03/06/1998 in TX
Type of Entity
Business Management
  • Principal: Mr. Ryan Schlaphter, Vice President
  • Mr. Marc Schlachter, Owner
Contact Information
  • Principal: Mr. Ryan Schlaphter, Vice President
  • Customer Service Department
  • Mr. Marc Schlachter, Owner
  • Ms. Maria Castillo, Director of Customer Experience
Business Category
  • Shoes - Retail
Additional Information
  • 365 Return Policy on "unworn" / in manufacture's condition for non-outlet items. Outlet items have 30 day return policy on "unworn" / in manufacture's condition for non-outlet items.
Products & Services
Online shoe store


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.


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