This Business Is Not BBB Accredited

Regency Roofing & Construction

Regency Roofing & Construction

(214) 380-0649

Regency Roofing & Construction

24 years in business
11625 Custer Rd STE 110
Frisco, TX 75035-8784
BBB File Opened: 08/04/1998
Business Started: 01/01/1993
Business Started Locally: 01/01/1993
Business Incorporated: 07/16/1998 in TX
Type of Entity
Sole Proprietorship
Contact Information
  • Principal: Mr. Brian McCarty, Owner
Business Category
  • Roofing Contractors
  • Building Contractors
  • Contractors - General
  • Gutters & Downspouts
  • Painting Contractors
  • Painters - Commercial or Residential
  • Roof Decks
  • Roof Structures
  • Roofing Service Consultants

Additional Information
  • On January 23, 2017, BBB identified a pattern of complaints. Specifically, there are a number of complaints that allege that Regency Roofing & Construction has taken deposits but failed to begin work at all or in a timely manner. BBB has requested ...
  • On January 23, 2017, BBB identified a pattern of complaints. Specifically, there are a number of complaints that allege that Regency Roofing & Construction has taken deposits but failed to begin work at all or in a timely manner. BBB has requested cooperation from the business in efforts to eliminate the underlying cause of this pattern of complaints. BBB received a response from the business that indicated they were understaffed during this period and are making efforts to complete all work. BBB will monitor their complaint activity for at least 3 months to determine if the underlying cause for the pattern of complaints has been eliminated. BBB has determined that this company has failed to adequately address the underlying cause to this pattern of complaints.

Alternate Business Names
  • Regency Roofing
Revoked BBB accredited business

F

Pattern of Complaints

On January 23, 2017, BBB identified a pattern of complaints. Specifically, there are a number of complaints that allege that Regency Roofing & Construction has taken deposits but failed to begin work at all or in a timely manner. BBB has requested cooperation from the business in efforts to eliminate the underlying cause of this pattern of complaints.

BBB received a response from the business that indicated they were understaffed during this pe... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Regency Roofing & Construction include:

  • Failure to comply with arbitration decision or mediated settlement.
  • 4 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Regency Roofing & Construction

This Business Is Not BBB Accredited

Regency Roofing & Construction

Customer Review Rating:

50%
50%

Composite Score: