BBB Accredited Business Profile



(469) 317-3500


8 years in business
15850 Dallas Pkwy
Dallas, TX 75248-3308
BBB File Opened: 12/14/2009
Business Started: 09/17/2009
Business Started Locally: 09/17/2009
Business Incorporated: 09/16/2009 in TX
Type of Entity
Limited Liability Company (LLC)
Contact Information
  • Principal: Mr. Neal Denny, CFO
  • Customer Service: Sana Ah-Kam, CS Manager
  • Mr. Joe Merrick, President & LLC Managing Member
Business Category
  • Precious Metal Dealers
  • Coin Dealers
  • Jewelry Stores

Alternate Business Names
  • Provident Precious Metals
  • Provident Precious Metals LLC
  • Provident Metals
  • Provident Precious Metals International LLC
BBB accredited business



Provides a secure online environment to buy gold, silver, platinum and other bullion products from the US Mint as well as other sovereign and private mint gold and silver bullion.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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