BBB Accredited Business Profile

Teakwoodcentral

Teakwoodcentral

(844) 544-6161

Teakwoodcentral

7 years in business
1045 Fm 3442
Valley View, TX 76272-7926
BBB File Opened: 05/31/2013
Business Started: 12/01/2010
Business Started Locally: 12/01/2010
Business Incorporated: 12/10/2010 in TX
Type of Entity
Limited Liability Company (LLC)
Contact Information
  • Principal: Mrs. Coco Meyer, Owner
Business Category
  • Outdoor Furniture
  • Radiant Heat
  • Bird Supplies
  • Retail Floor Materials
  • Hardwood Floors
  • Furniture Stores
  • Lamp Shades
  • Weather Vane
  • Landscape Lighting
  • Online Shopping

Additional Information
  • Shipping and Returns Policy It is important to read this document before ordering or returning any merchandise. We want to help you but we depend on your cooperation to do so. We offer free shipping on most of our merchandise. Exceptions, where f...
  • Shipping and Returns Policy It is important to read this document before ordering or returning any merchandise. We want to help you but we depend on your cooperation to do so. We offer free shipping on most of our merchandise. Exceptions, where free shipping does not apply, will be displayed when applicable. We cannot accommodate orders to post office boxes or APO/FPO addresses. We process orders within 24 - 48 hrs. Most of our suppliers' ship within 3-7 business days. Please refer to additionally noted lead times and shipping policies for each product. Due to some carrier restrictions on some items, we encourage you to contact us for a special shipping quote for expedited shipping. Returns: We do accept returns however, we can't accept unauthorized returns. Each manufacturer has its own regulations and we will do our best to help you with your returns; so please email us or call us at 844-544-6161. Returns will be accepted for a certain time after receipt of the merchandise depending on each manufacturer. Please always contact us immediately and no later than 7 days after receipt of damaged or unwanted merchandise for information on returning a product prior to doing so. The following statements apply to all manufacturers and still require your immediate contact with us: Any claims for merchandise damaged in transit where visible damage can be seen on the outer side of the package must be made through the carrier: Inspect all boxes for damages before signing the freight bill and MAKE SURE THE CARRIER SIGNS THE FREIGHT BILL FOR ANY DAMAGES. Always check your merchandise upon delivery and call or email us immediately if you have complaints! Pictures of damaged merchandise must accompany all return applications. Missing parts and damaged or incomplete deliveries have to be reported within 5 days (Please look up individual manufacturers listed below). After 5 days some manufacturers offer no service anymore. Sorry, we have to go with the rules of our suppliers and can not offer exceptions. All claims must be packed in original boxes without any writing on the box! There will be a 10-30% re-stocking fee for all not damaged returned items depending on each manufacturer. (Please look up individual terms below.) Assembled, displayed or used merchandise will not be accepted for return or exchange. All returns shipments must be freight prepaid and insured and they must include the RMA or SKU number and a copy of the original invoice. Sunbrella Cushions will not be exchanged or accepted as returns. All cushion sales are final. No cash refunds will be made; Exchange and credit only. We appreciate your co-operation and assure you our best intention to help you the best we can. Please check out the individual supplier's terms and conditions to see the time frames and conditions for accepting returns. Teakwoodcentral.com

Service Area
Contiguous United States
Alternate Business Names
  • Teak Wood Central
  • Teakwoodcentral

BBB Accreditation

BBB Accredited Since 06/11/2013

BBB has determined that Teakwoodcentral meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Standards of BBB Accreditation

An accredited business or organization agrees to:
  1. 1. Have been operational (actively selling products or services) in any BBB service area for at least the most recent 6 months, unless the principle(s) previously operated a similar business with an eligible record (one that qualifies for BBB accreditation).
  2. 1. Fulfill contracts signed and agreements reached.
  3. 3. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
  4. 4. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
  5. 5. In its relationship with BBB:
    1. 1. meet all applicable standards within this Code of Business Practices
    2. 2. cooperate with BBB's activities and efforts to promote voluntary self- regulation within the business' industry
    3. 3. honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process
    4. 4. complete the required application and pay all monetary obligations to BBB in a timely manner
An accredited business or organization agrees to:
  1. 1. Follow federal, state/provincial and local advertising laws.
  2. 2. Abide by the BBB Code of Advertising. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.
  3. 3. Adhere to applicable BBB industry codes of advertising.
  4. 4. Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.
  5. 5. Use the BBB name and logos in accordance with BBB policy.
  6. 6. Avoid misleading customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, trustmarks, pictures, testimonials, or other means
An accredited business or organization agrees to:
  1. 1. Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.
  2. 2. Ensure that any written materials are readily available, clear, accurate and complete.
An accredited business or organization agrees to:
  1. 1. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principles; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
  2. 2. Clearly disclose to customers:
    1. 1. direct and effective means to contact the business
    2. 2. terms of any written contract
    3. 3. any guarantees or warranties accompanying a product
    4. 4. any restrictions or limitations imposed (e.g. limited supply,maximum number available per customer)
    5. 5. the business' return/refund policy
    6. 6. any recurring commitment into which the customer may be entering, including information on how future billing will occur
    7. 7. total cost of the transaction, including tax, shipping and handling, and other related charges
  3. 3. If selling products or providing services on Web sites or via other electronic means:
    1. 1. provide any required product labeling information
    2. 2. disclose the nature and terms of shipping, including any known delays or shortages of stock
    3. 3. provide an opportunity to review and confirm the transaction before the sale is completed
    4. 4. provide a receipt summarizing the transaction after the purchase
An accredited business or organization agrees to:
  1. 1. Fulfill contracts signed and agreements reached.
  2. 2. Honor representations by correcting mistakes as quickly as possible.
An accredited business or organization agrees to:
  1. 1. Promptly respond to all complaints forwarded by BBB by:
    1. 1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. 2. Providing BBB with a response that BBB determines:
      1. 1. is professional,
      2. 2. addresses all of the issues raised by the complainant,
      3. 3. includes appropriate evidence and documents supporting the business' position, and
      4. 4. explains why any relief sought by the complainant cannot or should not be granted.
  2. 2. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
  3. 3. Comply with any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process.
  4. 4. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
An accredited business or organization agrees to:
  1. 1. Respect Privacy
    Businesses conducting e-commerce agree to disclose on their Web site the following:
    1. 1. what information they collect,
    2. 2. with whom it is shared,
    3. 3. how it can be corrected,
    4. 4. how it is secured,
    5. 5. how policy changes will be communicated, and;
    6. 6. how to address concerns over misuse of personal data.
  2. 2. Secure Sensitive Data
    Businesses that collect sensitive data online (credit card, bank account numbers, Social Security number, salary or other personal financial information, medical history or records, etc.) will ensure that it is transmitted via secure means.Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.
  3. 3. Honor Customer Preferences
    Businesses agree to respect customer preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so.
An accredited business or organization agrees to:
  1. 1. Avoid involvement, by the business or its principles, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

BBB Accreditation Reviews

BBB routinely monitors its files on all Accredited Businesses to affirm that they continue to meet all BBB Accreditation Standards

BBB Accreditation Process

Not every business is eligible for BBB Accreditation. Businesses must meet, commit to and maintain the BBB Code of Business Practices (Accreditation Standards)  in order to be eligible for and maintain BBB Accreditation. The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

In order to be eligible for Accreditation a business must complete an Accreditation application.

Upon receipt of a fully completed BBB Application for Accreditation, BBB staff:

  • Reviews the application
  • Researches the business
  • Verifies the information presented in the application
  • May request additional information
  • May request proof of specific information on the application
After the review and verification process, BBB will then evaluate if the business meets the BBB Code of Business Practices (Accreditation Standards)..

Once BBB has finished its evaluation, the application for BBB Accreditation is either approved or denied. If the applicant is found in compliance with the BBB Code of Business Practices it will be presented to the BBB Board of Directors, or a committee of that board, for final approval. If the application is denied, BBB will contact the applicant, indicating the BBB Standard(s) that were not met and any recourse available to the applicant.

Teakwoodcentral

Teakwoodcentral

BBB ACCREDITATION SINCE 06/11/2013

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!
This business has no complaints filed