This Business Is Not BBB Accredited

Hawk Incentives

Hawk Incentives

(972) 538-7200

Hawk Incentives

18 years in business
Headquarters
700 State Hwy 121 Bypass Suite 200
Lewisville, TX 75067-3701
Additional Phone Numbers
  • (866) 578-0117
  • (972) 538-7297
  • (972) 538-7319
  • (972) 538-7256
  • (888) 641-4128
  • (972) 538-7277
  • (800) 719-5456
  • (866) 591-8266
  • (330) 683-4544
BBB File Opened: 12/10/1999
Business Started: 05/23/1999
Business Started Locally: 07/01/1999
Type of Entity
Corporation
Contact Information
  • Principal: Mrs. Sherry Thornberry, General Manager
  • Customer Service: Mr. Kent Patterson, Consumer Relations Account Analysis
  • Mrs. Theresa McEndree, EVP Strategy & Market Department
  • Mr. Pedro Reyes, Consumer Relations Manager II
  • Mr. Tom Vagt, EVP Operations
Business Category
  • Fulfillment Services
  • Email Service Provider
  • Credit Card Processing Service

Additional Information
  • On February 16, 2017 BBB notified Blackhawk Engagement Solutions of a pattern of complaints. Specifically, BBB has identified a pattern of allegations that Blackhawk Engagement Solutions failed to provide rebates and/or rebate cards to consumers with...
  • On February 16, 2017 BBB notified Blackhawk Engagement Solutions of a pattern of complaints. Specifically, BBB has identified a pattern of allegations that Blackhawk Engagement Solutions failed to provide rebates and/or rebate cards to consumers within a reasonable period of time or at all. BBB has asked for Blackhawk Engagement Solutions cooperation in eliminating the underlying cause to this pattern of complaints. On March 3, 2017 Blackhawk Engagement Solutions provided the BBB with the steps they will implement in an effort to cooperate with the BBB in eliminating the cause for these complaints. They include: they will run monthly invoice aging reports and proactively work with their Client Services Team to expedite fulfillment releases. They plan on starting this by week of March the 13th, 2017. From this reporting, they will also notify the BBB on the steps they are taking to mitigate any complaints that could cause customer dissatisfaction. BBB will continue to monitor their complaint activity for the next 3,6,9, or up to 12 months to determine whether this pattern of complaints has been sufficiently addressed.

Products & Services
This company acts as a third party processor of rebate requests for customers.
Alternate Business Names
  • Parago, Inc.
  • Aero Products International, Inc Rebate Center
  • ACCPAC Rebate Center
  • Symantec Rebate Center
  • Roxio Rebate Center
  • Staples/Visioneer Rebate Center
  • Staples SuperStore Rebate Center
  • Staples Rebate Center
  • Promotional Fulfillment Services, Inc.
  • Siemens Rabate Processing Ctr.
  • Resubmissions
  • Siemens
  • Rebateshq.com
  • Rebates Headquarters
  • Rebate HQ
  • www.StaplesEasyRebates.com
  • Phillips Resubmissions
  • Nec Rebate Corp Rebate Center
  • Parago Promotional Services, Inc.
  • Tivo Rebate Center
  • Okie Corporation
  • Mr. Data/CC Rebate
  • Reward Center
  • Blackhawk Engagement Solutions
  • Blackhawk Engagement Solutions

NR

Pattern of Complaints

On February 16, 2017 BBB notified Blackhawk Engagement Solutions of a pattern of complaints. Specifically, BBB has identified a pattern of allegations that Blackhawk Engagement Solutions failed to provide rebates and/or rebate cards to consumers within a reasonable period of time or at all. BBB has asked for Blackhawk Engagement Solutions cooperation in eliminating the underlying cause to this pattern of complaints.

On March 3, 2017 Blackhawk En... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
BBB is evaluating a pattern of complaints before issuing a rating.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hawk Incentives

This Business Is Not BBB Accredited

Hawk Incentives

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