This Business Is Not BBB Accredited

Frito Lay, Inc.

Frito Lay, Inc.

(972) 334-7000

Frito Lay, Inc.

51 years in business

7701 Legacy Dr
Plano, TX 75024-4002

Additional Phone Numbers
  • (800) 352-4477
BBB File Opened: 01/01/1936
Business Started: 06/08/1965
Type of Entity
Contact Information
  • Principal: Ms. Cathy Dial, Director of Consumer Affa
  • Ms. Kathy Cloud, Assistant Manager of PR
  • Customer Service: Lee Anne Gilman
Business Category
  • Food Manufacturers, Wholesalers, Distributors
  • Food Products
  • Potato Chips

Products & Services
Manufacturer and distributor of snack food products.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Frito Lay, Inc. include:

  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Frito Lay, Inc.


Frito Lay, Inc.

Customer Review Rating:


Composite Score:

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