This Business Is Not BBB Accredited

Fence Family, Inc

Fence Family, Inc

(972) 863-1777

Fence Family, Inc

5 years in business
520 Westmoreland Rd.
Ovilla, TX 75154
Additional Phone Numbers
  • (800) 787-5337
BBB File Opened: 11/20/2012
Business Started: 09/21/2011
Business Started Locally: 09/21/2011
Business Incorporated: 09/21/2011 in TX
Type of Entity
Contact Information
  • Principal: Mr. Matthew Surprise, Owner
Business Category
  • Fence Contractors
  • Iron Work
  • Patio & Deck Builders
  • Patio Builder
  • Exterior Structures - Gazebos, Arbors, Pergolas
  • Fence Staining
  • Fence - Sales, Service & Contractors
  • Fences - Vinyl

Products & Services
Cedar, vinyl, ornamental/wrought iron, aluminum, chainlink, and more.
Service Area
Dallas/Fort Worth Metroplex



Fence Family specializes in backyard fencing, decks, pergolas, arbors and more.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Fence Family, Inc include:

  • Failure to honor commitment to arbitrate disputes or mediate disputes.
  • One complaint filed against business that was not resolved.
Mon: 08:00 AM to 05:00 PM
Tue: 08:00 AM to 05:00 PM
Wed: 08:00 AM to 05:00 PM
Thu: 08:00 AM to 05:00 PM
Fri: 08:00 AM to 05:00 PM
Sat: 08:00 AM to 05:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Fence Family, Inc


Fence Family, Inc

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