This Business Is Not BBB Accredited

J C Penney Company, Inc.

J C Penney Company, Inc.

(972) 431-1000

J C Penney Company, Inc.

115 years in business
6501 Legacy Dr
Plano, TX 75024-3612
Additional Phone Numbers
  • (800) 426-5150
  • (972) 431-8200
Additional Website Addresses
BBB File Opened: 01/01/1973
Business Started: 01/01/1902
Business Started Locally: 01/01/1902
Type of Entity
Contact Information
  • Principal: Ms Carri Cater, Sr. Project Specialist
  • Mr. Kevin Markey, Sr. Project Manager
Business Category
  • Department Stores
Products & Services
This company is a retail department store.
Alternate Business Names
  • J C Penney Co
  • The Original Arizona Jeans Company
  • Penney, J C Catalog
  • Penney, J C, Company, Inc.
  • JC Penney
  • JCP


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for J C Penney Company, Inc. include:

  • Failure to respond to 20 complaints filed against business.
  • 69 complaints filed against business that were not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

J C Penney Company, Inc.


J C Penney Company, Inc.

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