BBB Accredited Business Profile

Nerium International

Nerium International

(855) 463-7486

Nerium International

6 years in business
4006 Belt Line Rd STE 100
Addison, TX 75001-5841
Additional Phone Numbers
  • (214) 360-2272
  • (972) 375-0939
Additional Email Addresses
  • DBrown@Nerium.com
BBB File Opened: 06/18/2012
Business Started: 10/25/2010
Business Started Locally: 08/01/2011
Business Incorporated: 10/25/2010 in TX
Type of Entity
Limited Liability Corporation
Business Management
  • Ms. Debra Brown, Controller
Contact Information
  • Principal: Ms. Debra Brown, Controller
Business Category
  • Cosmetics & Perfumes - Retail
  • Business Opportunity Companies
  • Skin Care

Additional Information
  • On November 13, 2015, BBB contacted Nerium International to request that the company eliminate the underlying reason for a pattern of consumer complaints. Specifically, BBB has received complaints alleging that Nerium products have caused burning ...
  • On November 13, 2015, BBB contacted Nerium International to request that the company eliminate the underlying reason for a pattern of consumer complaints. Specifically, BBB has received complaints alleging that Nerium products have caused burning of the skin, skin irritation and/or rash. Nerium has cooperated with BBB in this request by providing independent studies conducted that showed their product did not have an adverse effect on their subjects. Additionally, Nerium has contracted with SafetyCall International to help identify adverse reactions of their consumers and provide live telecommunication with their consumers who need help with regards to adverse reactions. BBB will continue to monitor complaint activity to determine if the pattern has been reduced or eliminated.

Products & Services
Skin Care Cosmetic Product
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

NR

Pattern of Complaints

On November 13, 2015, BBB contacted Nerium International to request that the company eliminate the underlying reason for a pattern of consumer complaints.

Specificall... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
BBB is evaluating a pattern of complaints before issuing a rating.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Nerium International

Nerium International

BBB ACCREDITED SINCE 10/21/2014

Customer Review Rating:

Positive
67%
Neutral
0%
Negative
33%
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