BBB Accredited Business Profile

Connex Systems, Inc.

Connex Systems, Inc.

(972) 387-8885

Connex Systems, Inc.

19 years in business
2033 Chenault Dr Ste 150
Carrollton, TX 75006-4968
BBB File Opened: 08/09/2004
Business Started: 09/09/1998
Business Started Locally: 01/01/1998
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Gregory Walter, President
  • Customer Service: Laura Kraatz, Operations Mgr
Business Category
  • Copiers & Copier Supplies
  • Printer & Printer Supplies- Manufacturer
  • Computer Printers Sales & Service
  • Office Furniture & Equipment
  • Office Equipment

Additional Information
  • If you are not 100% satisfied with your purchase, you may receive a prompt exchange or refund. Before returning any item please call customer service to obtain a Return Merchandise Authorization (RMA) number. Any product authorized for return, must b...
  • If you are not 100% satisfied with your purchase, you may receive a prompt exchange or refund. Before returning any item please call customer service to obtain a Return Merchandise Authorization (RMA) number. Any product authorized for return, must be shipped back within ten 10 days of the original invoice date for exchange or refund. All returned products will be assessed a 15% restocking fee which will be charged to your account. Products must be complete and in their original state - including original manufacturers' packaging, manuals, disks, CD-ROMs, warranty cards, etc. Any product without these items will be returned to you. Software and consumables are not returnable unless returned unopened in original packaging with documentation. Shipping and handling charges are not refundable. Custom orders are not returnable. Products designated as "all sales final" are not returnable. Products must be returned in a sturdy carton using strong tape to secure it. For your own protection, please insure the package for the value of its contents. Refunds on purchases made with a credit card will only be credited to the same card. Refunds on C.O.D. or advanced payment purchases will be made by check issued within ten (10) business days of the return date. Products returned without a valid RMA will be returned at your expense.

Products & Services
Through our direct relationships with the major manufacturers of printers, copiers, faxes, and document management software we provide you with complete document solutions for your working environment.
Service Area
North Texas
BBB accredited business

A+

Overview

Xerox has partnered with Connex Systems since 1998 to be the sole Authorized Agent/Dealer for Dallas and Collin Counties. With Connex Systems you'll have access to Xerox' entire portfolio from desktop printers to multi-million dollar digital presses.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 08:00 AM to 05:00 AM
Tue: 08:00 AM to 05:00 AM
Wed: 08:00 AM to 05:00 AM
Thu: 08:00 AM to 05:00 AM
Fri: 08:00 AM to 05:00 AM
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Connex Systems, Inc.

Connex Systems, Inc.

BBB ACCREDITATION SINCE 08/09/2004

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