This Business Is Not BBB Accredited

Santander Consumer USA, Inc.

Santander Consumer USA, Inc.

(888) 222-4227

Santander Consumer USA, Inc.

31 years in business
1601 Elm St. STE 800
Dallas, TX 75201-4701
Additional Phone Numbers
  • (800) 417-0905
BBB File Opened: 02/26/2008
Business Started: 09/01/1985
Business Started Locally: 03/16/2006
Business Incorporated: 09/01/1985 in IL
Type of Entity
Contact Information
  • Principal: Mr. Thomas Dundon, Chairman & CEO
Business Category
  • Consumer Finance & Loan Companies
  • Loans

Products & Services
Auto Financing
Alternate Business Names
  • Drive Financial
  • Santander Auto Finance
  • Roadloans
  • Chrysler Capital
  • HelpingLoans
  • Maserati Capital
  • Drive Financial
  • Drive Financial Services Lp

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Government Action

On Feb 25, 2015, Santander Consumer USA, Inc., and the United States Department of Justice, entered into a Consent Order. Details of this order can be viewed at; ht... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Santander Consumer USA, Inc.


Santander Consumer USA, Inc.

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