This Business Is Not BBB Accredited

Southwest Recovery Services, Inc.

Southwest Recovery Services, Inc.

(214) 387-8068

Southwest Recovery Services, Inc.

12 years in business
17311 Dallas Pkwy STE 235
Dallas, TX 75248-1132
BBB File Opened: 01/03/2005
Business Started: 10/01/2004
Business Started Locally: 10/01/2004
Business Incorporated: 10/25/2004 in TX
Type of Entity
Contact Information
  • Principal: Mr Steven Dietz, CEO
Business Category
  • Collection Agencies
Alternate Business Names
  • Southwest Financial Services


Pattern of Complaints

On May 22, 2015, BBB requested Southwest Recovery Service's voluntary cooperation in eliminating an identified pattern of customer complaints.

Specifically, complaints received by BBB allege aggressive collection practices via the telephone.

After contacting the company in an effort to address these patterns of complaints, BBB did not receive any substantive cooperation in eliminating the underlying cause for this pattern.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Southwest Recovery Services, Inc. include:

  • 42 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Southwest Recovery Services, Inc.


Southwest Recovery Services, Inc.

Customer Review Rating:


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