BBB Accredited Business Profile

A Better Answer, Inc.

A Better Answer, Inc.

(972) 943-4000

A Better Answer, Inc.

39 years in business
1410 G Ave
Plano, TX 75074-5724
BBB File Opened: 05/19/2000
Business Started: 10/24/1978
Business Started Locally: 10/24/1978
Business Incorporated: 10/24/1978 in TX
Type of Entity
Contact Information
  • Principal: Dee Hawkins, President/CEO
  • Customer Service: Hildie Ciejka, Customer Care Manage
Business Category
  • Call Center
  • Answering Service
  • Business Services

Products & Services
Call Center Services, Telephone Answering Services, Web Call Handling and Order Entry, Escalated Dispatch, Inbound/Outbound, Message Delivery via email/text/voicemail, Customer Service Management, Virtual Offices, and many more special applications.
Service Area
Nationwide and International
Alternate Business Names
  • A Better Answer Call Centers
BBB accredited business



A Better Answer is a 24/7 bilingual Telephone Answering Service and Call Center. We provide voice, text, and email messaging, web call and order entry, customer service, and special applications.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

A Better Answer, Inc.

A Better Answer, Inc.


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