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          J Hancock Plumbing, LLC has 1 locations, listed below.

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            Business ProfileforJ Hancock Plumbing, LLC

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            4/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 4/19/2012

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            J Hancock Plumbing, LLC is a residential and commercial plumbing company.

            Products & Services

            Plumbing, Sales, Service, Installation, Repair, Replacement, Sewer Repair, Drain Cleaning, Plumbing for a Remodel or Addition, Faucets, Plumbing Fixtures, Pipes, Water Heater, Sump Pump, Bathtub, Tankless Water Heater, Water Main, Sewer Main, Drain Line Breakage, Camera Locating, Water Treatment System, Water Purification System, Shower, Toilet, Drain & sewer Main Clearing, Sewer Main Unclogging, Basement Drainage Channels, Foundation Drainage, French Drain

            Business Details

            BBB File Opened:
            3/28/2012
            Years in Business:
            13
            Business Started:
            1/1/2011
            Business Started Locally:
            1/1/2011
            Accredited Since:
            4/19/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MP-1969 for this business, issued by State of Alabama Plumbers & Gas Fitters Examining Board. The expiration date of this license is 12/31/2024.

            These agencies may include:

            State of Alabama Plumbers & Gas Fitters Examining Board

            216 Aquarius Dr STE 319

            Homewood AL 35209

            (205) 945-4857

            https://pgfb.alabama.gov

            Type of Entity:
            Sole Proprietorship
            Business Management
            • Ms. Paula Hancock, Co-Owner
            Contact Information

            Principal

            • Mr. Jay Hancock, Owner

            Customer Contact

            • Mr. Jay Hancock, Owner
            • Ms. Paula Hancock, Co-Owner
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Derek L

            2 stars

            01/19/2024

            We tried working with this company, we really did. We bent over backwards, tried to help out as much as we could to get the job done, and they just bailed on us. They charged us for items they did not do and for items that we did ourselves. They would not warranty their work. They did not correct all the items that were needed to be corrected. Below is a list of items from several properties:- Charged us for a dishwasher installation that they did not do - Charged us for tub drains that they did not do and I did personally as he could not figure it out - Installed toilet severely out of level and left leveling tabs exposed - Home inspection revealed hot water heater installation was not complete, we asked them to come out and warranty the job and they refused to do so - Install new washer box and lines at 30" instead of the approved 48" height. Would not come out and correct even they it was written on our paperwork - Personnel sent out were not knowledgeable on how to install tub shower drains as per center and height requirements. Diverter and showerhead offset 2 inches off center and term spout was either mounted directly on top of tub or 12" + too high - Instead of running new copper supply lines, they mismatched multiple flexible supply lines with couplings to connect a master tub spout

            Local BBB

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