Business ProfileforGreenway Chrysler Jeep Dodge Ram Anniston

Friday, Feb 3, 2023 went by with my granddaughter to inquire about another vehicle. Found one and she signed a paper giving them permission to check her credit score to see if she qualified for financing. We ran out of time and they suggested She drive the car for the weekend. In the meantime, they ran her credit with 14 times and it may be more times that to finance the car which she could not even afford on a CNA salary. They put her as being a nurse knowing she was not. We contacted the manager *****************, and after several attempts finally went back over there. He had no intention of straightening her credit report back right after it dropped 65 points. He said he would check with his legal department and if it did not hurt his business that he would write a letter to get it taken off but as of today he won't even answer the phone. We stressed the importance of her working hard to get her credit to where it was, but that meant nothing to him. He said we should have told them only to run it once. We could have understood if it had only been one time, but not 14. He said he runs credit as many times as he deems necessary. She did not consent to the first one. I called one of the finance companies and one of the credit bureaus only to be told they could not do anything until he wrote them a letter. The bureau even suggested filing a police report for falsely running the credit reports. I mentioned this to the manager, *****************, but was told I could be arrested for filing a false report against his company. This is no way a false report against the company but could help with other individuals that have worked so hard to maintain good credit . I don't want any problems with doing this and just need help on getting her report straightened out.