Business ProfileforTuscaloosa Hyundai, Inc.

I reached out to Hyundai Oct 6th after my accident. My car has been paid off since June and I never received a title since paying off my Hyundai Elantra. My progressive rep. And I have both reached out to them about this issue. 1st Time they said it had been sent in Aug. and that I would need to make a request for progressive to receive this info. So we went through the steps and was told 5-10 business after those days ended we reached out again and was told that it wasn’t sent because my address wasn’t correct. The new person we spoke with gave us the run around he said it was sent then said it hadn’t been sent left us on a 5 min hold and ask for my address again which I gave them once again . They told us that it would be another 5-7 business days, once again those days had past and we reached out again and was told the same thing that it had been sent and yet I still haven’t received anything. I keep receiving the emails saying my request has been processed and that my title is on the way but when ever I check my mailbox no title is found . This has gone on for months and I’ve been without a vehicle since Oct! And yet my title should have come 12/13 and here it is 12/19 and o still haven’t heard from Hyundai or received my title. This has gone on long enough. And I was told that your company could help resolve my issue.