Business ProfileforTameron Honda

I had my car towed to Tameron Honda (TH) on 6/26. Today is 7/19 and my car has yet to be repaired. On 6/25, my car keys were stolen. I opened a claim with State Farm (SF), who ruled this a partial theft. TH is the closest Honda dealership to me, and they are listed as a ******* Service Provider" by SF. I was assigned ******* (B) as my service provider. He let me know that SF sometimes took weeks to pay, and that my car would not be released until payment. I was told by B that my parts would be ordered and that they would be arriving within 2 weeks.During this two-week period, I was never contacted by TH. I had to make numerous calls to SF and to TH to ensure that my insurance was going to cover the repairs. My only needed repairs were the door cylinder replacement and a rekeying.Eventually I was put in touch with ****** (M). My initial contacts with M were fine. He let me know on July 6, 2023, that the fobs they were waiting on were never ordered by B--who apparently had gone on vacation. M let me know he would order the fobs but it may be another 2 weeks. Last week, I contacted ****** said fobs had arrived and my car should be ready 7/14. I continued to have to make calls to SF who was telling me an estimate had not been turned into them from TH, and that an estimate was required to get my repairs approved by SF. Several times, I had SF reps call and speak with M, explaining to him how to step by step repair an estimate. As of today, my estimate has still not been approved: it was submitted today by ****** (who was kind and helpful), but my repairs have not been started. The only remedies I have been offered are condolences and empty promises.I do not have the energy or the capacity to continue dealing with this issue. I would like some sort of actual remedy here, as well as my car to be fixed. I am taking the ******* State Bar exam in 6 days, and TH has somehow managed to make my bar prep experience much more stressful than it already was.