This Business Is Not BBB Accredited

Serra Nissan Volkswagen

Serra Nissan Volkswagen

(205) 856-2544

Serra Nissan Volkswagen

36 years in business
1500 Center Point Pkwy
Birmingham, AL 35215-5612
Additional Phone Numbers
  • (205) 856-6520
  • (205) 836-9191
  • (205) 380-4123
  • (205) 417-3584
Additional Email Addresses
BBB File Opened: 08/17/1990
Business Started: 01/01/1981
Business Started Locally: 01/01/1981
Business Incorporated: 01/01/1981 in AL
Type of Entity
Business Management
  • Mr. Anthony Serra, President
Contact Information
  • Customer Service: Mr. Roger Bradford, Parts and Service Director
  • Ms. Kim Branch, Controller
  • Mr. Randy Chappell, Customer Service, Service Manager
  • Mr. Alan Maric, Finance Mgr.
  • Ms. Kristina Serra-Vissar, Vice President
Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars

Products & Services
This company offers new and used automotive sales.


Government Action

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

On 5 June 2015 the U.S. Attorney's Office filed an indictment in U.S. District Court against the General Manager of Serra Nissan Volkswagen. The charges filed allege the general manager of Serra Nissan conspired to defrau... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Serra Nissan Volkswagen include:

  • Failure to respond to 2 complaints filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Serra Nissan Volkswagen


Serra Nissan Volkswagen

Customer Review Rating:


Composite Score: