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          Tameron CDJRF Buick GMC has 1 locations, listed below.

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            Business ProfileforTameron CDJRF Buick GMC

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/31/1984

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Based on information provided, this company sells new and pre-owned vehicles.

            Business Details

            BBB File Opened:
            4/1/1981
            Years in Business:
            43
            Business Started:
            2/1/1981
            Business Started Locally:
            2/1/1981
            Date of New Ownership:
            4/1/2021
            Business Incorporated:
            2/3/1981
            Accredited Since:
            7/31/1984
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 670505386 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Alabama Department of Revenue

            50 N Ripley St

            Montgomery AL 36130

            (334) 242-1170

            https://revenue.alabama.gov/index.cfm

            BBB records show a license number of 670505387 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Alabama Department of Revenue

            50 N Ripley St

            Montgomery AL 36130

            (334) 242-1170

            https://revenue.alabama.gov/index.cfm

            Type of Entity:
            Corporation
            Alternate Business Name
            • Tameron Buick GMC
            • Tameron Chrysler Jeep Dodge Ram Fiat
            Business Management
            • Mr. Andre LeMaitre, General Manager
            Contact Information

            Principal

            • Mr. Andre LeMaitre, General Manager

            Customer Contact

            • Mr. Andre LeMaitre, General Manager
            • Mr. Rick LeMaitre, General Manager
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/08/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I purchased a 2022 Terrain from Tameron Gulf Coast GMAC in December 2021 in ******, AL with only 9 miles on the odometer. I waited about a week before the SUV arrived in ******, AL due to trucks not deliver timely. I made my first payment on 03/01/2022. On 06/16/2022, I had taken my lunch break at work and went to the curb market. My car would not crank when I got into the SUV. It act as if it would start but would not. Also a loud thumping sound were coming from the back of the SUV. It finally crank so I could make it back to the office. At 4:30 when I was leaving work, it would not crank again. I keep trying until it crank and I drove the SUV home. I call and spoken with ******* in the service department and stated on this same day, I would bring it in. I explained to him that the car will have to be towed. I called GMAC towing and the car was towed to ******, AL on 06/17/2022. ******* call and I explained what the SUV was doing. He did keep in contact with me about was was happen. A week later on 06/28/2022 myself and my son, ***** went to pick the SUV up in ******. I was told it was a fuels is the reason why the car would start and a fuel pump. This a brand NEW CAR 2022. We driven off the car lot and made it to the light turning into Walmart (which is a about a 1/3 is a mile from the car dealership) the car started to smoke and the smell was not good. A car next to me stopped and was waving me down to let me know that the SUV was smoking. I pulled over to the Shell station and called ******* to let him know what is going. I took the car back to the dealership. They kept the war for another week. A older gentleman brought the car to my job and picked up the loaner truck. The next name when I got in to the car to come to work the SUV would not start. I would not make a sound. All of the interior lights was working. Called ******* again and explained the situation. He stated to call OnStar and they will sent out a tow truck. Thanks, ******** ***** *** *** ****
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Molly M

            1 star

            07/27/2022

            Only getting 1 star because zero wasn’t an option. Don’t drive from out of town!! Confirmed TWICE that the vehicle in question was there before he drove 2 hours. When he arrived.. it wasn’t there. They called after he drove off to let him know they’d found it. It was getting serviced. Wouldn’t let him crank it to see if it was worth coming back later after it was done being serviced. Unprofessional, and sketchy.

            Tameron CDJRF Buick GMC Response

            08/01/2022

            Mrs. M*******, We are truly sorry for the inconvenience that was caused to you and Mr. R**. We received the initial call Monday evening. Our system notes show that our Sales Consultant Robert A***** spoke to Mr. R** at 4:53 PM. After taking the call he went next door to our pre-owned center to get the keys to the vehicle and verify that it was ready to be shown. As it turned out, that vehicle had been waiting for a back-ordered part for the active grill shutter system, and it had been removed from the front line and was in the shop having the repair performed. Robert A***** logged a call back to Mr. R** at 5:15 PM letting him know that the truck was not ready to be driven that evening, and that the repair would take until midday the next day to be completed. Mr. R** arrived at approximately 6PM, and we were unable to start and show the vehicle as the work was still in process. Again, we are very sorry for any frustration and inconvenience that you experienced as a result of this. If I can be of assistance, please reach out. Sincerely, Andre L******* General Sales Manager 251-626-2641.

            Local BBB

            BBB Serving Central & South Alabama

            BBB Reports On

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