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Find a Location

Freedom Heating & Cooling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Freedom Heating & Cooling

      2881 Shannon Oxmoor Rd Birmingham, AL 35211-5964

      BBB Accredited Business
    • Freedom Heating & Cooling

      PO Box 26291 Birmingham, AL 35260-0291

      BBB Accredited Business

    Business ProfileforFreedom Heating & Cooling

    Residential Air Conditioning Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/9/2010

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Air Conditioning ContractorHeat PumpHeating ContractorsPlumberPlumbing and HeatingCommercial PlumberPlumbing RenovationSewer CleaningSewer ContractorsSewer InspectionWater Heater RepairHeating and Air ConditioningResidential Air Conditioning ContractorsCommercial Air Conditioning ContractorsHeating and Air Conditioning FiltersAir Quality ServicesAir Conditioning EquipmentWater Heater DealersEnergy Conservation ProductsEnergy AuditAir Conditioning RepairAir Conditioning CleaningDuct CleaningAir Duct CleaningAir Duct SystemAir Duct RestorationHeating System RepairHeating System CleaningElectric Heating ElementHeating EquipmentSewer PipeWater Heater InstallationFurnace RepairFurnace SalesFurnace Cleaning

    Products & Services

    Freedom Heating and Cooling offers residential and commercial service, sales, maintenance, installation, and repairs of heating and air conditioning systems.

    Business Details

    This is a multi-location business.

    Find a Location

    Freedom Heating & Cooling has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Freedom Heating & Cooling

        2881 Shannon Oxmoor Rd Birmingham, AL 35211-5964

        BBB Accredited Business
      • Freedom Heating & Cooling

        PO Box 26291 Birmingham, AL 35260-0291

        BBB Accredited Business
      Location of This Business
      2881 Shannon Oxmoor Rd, Birmingham, AL 35211-5964
      BBB File Opened:
      6/30/2003
      Years in Business:
      21
      Business Started:
      4/15/2003
      Business Started Locally:
      5/15/2003
      Business Incorporated:
      5/7/2003
      Accredited Since:
      9/9/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 10184 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

      These agencies may include:

      State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

      100 N Union St, Suite 986

      Montgomery AL 36104

      (334) 242-5550

      https://hacr.alabama.gov

      BBB records show a license number of MPG-0639 for this business, issued by State of Alabama Plumbers & Gas Fitters Examining Board

      These agencies may include:

      State of Alabama Plumbers & Gas Fitters Examining Board

      216 Aquarius Dr STE 319

      Homewood AL 35209

      (205) 945-4857

      https://pgfb.alabama.gov

      • 18083
      Type of Entity:
      Corporation
      Alternate Business Name
      • Worry Free Comfort Systems, Inc.
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours

      Sales

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mark Vaughters, General Manager
      Contact Information

      Principal

      • Mark Vaughters, General Manager

      Customer Contact

      • Ms. Bonnie Johnson, Accounting Manager
      • Mark Vaughters, General Manager
      Additional Contact Information

      Fax Numbers

      • (205) 424-6560
        Primary Fax

      Email Addresses

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Contacted Freedom regarding a chemical smell in Oct ****************************************** August 2023. Each of the 3 technicians blamed the smell on everything from the rubber mats in my weight room to environmental issues. The last techinician finally diagnosed the problem as a refrigerant leak only after the unit quit working entirely. Instead of replacing the unit, they ordered a part which the claim will take 3-4 weeksin the winter. Unacceptable.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dave B

      1 star

      06/03/2023

      This company installed an HVAC system in my house in 2013. The initial installation was very poor, and they had to make several trips over the next few weeks to correct it. Then the A/C would not maintain a charge or even when charged would not adequately cool. They told me this was because it was installed in the attic. Finally in 2017 they admitted the coil was probably damaged during installation and for $250 they would replace it. I paid this and at least the system would hold a charge afterwards, although it still could not keep up with days over 90 degrees. When I began using the A/C this year, it was hardly cooling at all. I called a different company who found the leak and repaired it, then diagnosed the poor output and determined the blower settings had NEVER BEEN SET CORRECTLY. When the tech made the blower adjustment, the unit began cooling like it never had, even when brand-new. I shudder when I think of how much money I've wasted in excess power, and nine years of inadequate cooling. If it were possible to give negative stars, I would, but suffice it to say, avoid this company at all costs!

      Freedom Heating & Cooling Response

      06/08/2023

      ***************, I apologize for the issues you have had with your unit. I am the new GM, but I do want to make it right for you. If you can provide me with the invoice from the last HVAC company, I will see what I can do to help you out.

      Local BBB

      BBB Serving Central & South Alabama

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