Scam Alert: Con Artists Bank on Equifax Breach

September 22, 2017

Only scammers could find a way to make such bad news worse. Last week, credit reporting agency Equifax announced that a data breach compromised the personal information of 143 million people. Now, scammers are capitalizing on it with phone phishing cons. 

How the Scam Works:

You answer the phone, and it's a robo call claiming to be from Equifax. The credit reporting agency is allegedly "calling to verify your account information." If you stay on the line to speak to a representative, the scammer will try to trick you into sharing personal information.  

If you get such a call, be sure to hang up. These calls are scams. Even if your information was compromised in the breach, Equifax will not call you to confirm it. Sharing your personal information with these scammers can lead to identity theft.

How to Avoid a Phone Scam:

  • Just hang up: If you receive a scam robo call, don't press anything. Pressing a button or speaking with a representative may lead to more robocalls.
  • Don't trust Caller IDScammers spoof their numbers so they appear to be calling from a trusted company or government organization.
  • Check BBB Tips: Many phishing scams follow similar patterns. Check more advice.


For More Information: 

For more information about the Equifax breach, visit Equifax's website, or see the Federal Trade Commission's alert. For advice about credit freezes and fraud alertssee this BBB Tip.


To learn more about scams, go to BBB Scam Tips ( To report a scam, go to BBB Scam Tracker (