“Can You Hear Me?” Call Scam Poses as Trip Advisor Rep
It’s back! This winter, the “Can You Hear Me?” con (bbb.org/canyouhearme) was one of the most-reported scams in BBB Scam Tracker. It’s returned this spring with a travel-themed twist: scammers are pretending to be from Trip Advisor.
How the Scam Works
You get a call from someone claiming to work for Trip Advisor (some attentive targets report that callers really say “a trip advisor”). Typically, the first thing the “Trip Advisor representative” asks is “Can you hear me?” Sometimes, the scammer claims to be having trouble with his/her headset.
Don’t respond and just hang up! If you say “yes,” the caller will start to sell you a travel package, such as a discounted resort stay or a cruise. The “Can You Hear Me” scam suddenly seem to be everywhere, and this is just the latest iteration. In many cases, the scammer already has the person’s phone number, credit card number, or cable bill as the result of a data breach. These can be used to authorize third-party charges. When the victim disputes the charges, the scammer can use the recorded “yes” to confirm that they have consent.
How to spot a “Can You Hear Me?” Con:
For more information:
Read more about “Can You Hear Me?” cons here on BBB.org bbb.org/canyouhearme
To report a scam, go to bbb.org/scamtracker