If you run a business or have a personal website, you probably own a website domain (or several). This con fools domain owners into paying or sharing personal information in order to "register" with Google.
How the Scam Works:
You own a domain name for your personal or business website. One day, you get a robocall claiming to represent Google's business listing or a similar service. The recording claims that your domain listing is out-of-date and you need to update it in order to keep your spot in Google's search rankings.
In fact, the caller has no affiliation with Google. If you agree to "update your listing," the caller may ask for information about your business -- including your Google password. Sharing this puts you at risk for future scams or even identity theft. In other cases, scammers try to charge for their phony services.
How to Avoid a Domain Name Con:
Many businesses take a "buy it and forget it" approach to their website domain names, and scammers prey on that lack of knowledge. Here are a few tips for better managing this part of your business.
For More Information
Learn more about phony robocalls that claim to be from Google here.
To report a scam, go to BBB Scam Tracker (bbb.org/scamtracker).