Next time you call the customer service department of your credit or debit card, be sure to double check the number. Scammers are purchasing phone numbers similar to those of customer service lines and fooling card holders into sharing account information.
How the Scam Works:
You have an issue with your credit card, so you search online for the card issuer's phone number. You dial the number at the top of the search results and get a recorded message. It prompts you to enter your credit card number and other information.
Don't fall for it! Scammers are purchasing toll free numbers and promoting them though search ads and fraudulent websites. In a hurry, consumers simply dial the first number, not realizing it's an ad placed by scammers.
In other cases, scammers purchase numbers very similar to the real customer support line and prey on customers who misdial. This scam is not limited to credit cards; con artists are also pulling this trick with popular retail brands, as well.
How to avoid fake phone numbers:
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