BBB Accredited Business Profile

HomeServe USA Corp.

HomeServe USA Corp.

(888) 752-6740

HomeServe USA Corp.

15 years in business
Headquarters
601 Merritt 7 Fl 6
Norwalk, CT 06851-1091
Fax Numbers
  • (423) 893-5406
Additional Phone Numbers
  • (855) 696-1528
Additional Email Addresses
  • bbbinquiries@homeserveusa.com
  • rachael.barrow@homeserveusa.com
Additional Website Addresses
  • http://www.homeserveusa.com
  • http://www.homeemergencyinsurancesolutions.com
  • http://www.yourserviceplans.com
BBB File Opened: 07/14/2009
Business Started: 04/19/2002
Business Started Locally: 08/01/2008
Business Incorporated: 04/19/2002 in PA
Type of Entity
Corporation
Business Management
  • Principal: Mr. Thomas J. Rusin, Chief Executive Officer
  • Mr. Myles Meehan, SVP Public Relations
  • Customer Service: Ms. Rachael Barrow, Call Center Compliance Manager
  • Mr. Michael Fahey, Deputy General Counsel
Contact Information
  • Principal: Mr. Thomas J. Rusin, Chief Executive Officer
  • Mr. Myles Meehan, SVP Public Relations
  • Customer Service: Ms. Rachael Barrow, Call Center Compliance Manager
  • Mr. Michael Fahey, Deputy General Counsel
Business Category
  • Water & Sewer Line Protection
  • Plumbing Plan Services
  • Water Heaters - Repairing
  • Heating & Air Conditioning
  • Air conditioning & Heating Contractors - Residential
  • Heating Equipment & Systems Cleaning & Repair
  • Home Warranty Plans

Additional Information
  • BBB recommends that consumers review the water service line coverage details to be sure they understand the conditions under which their service plan applies. Coverage details and exclusions can be obtained by calling 1-888-752-6740 or by accessin...
  • BBB recommends that consumers review the water service line coverage details to be sure they understand the conditions under which their service plan applies.

    Coverage details and exclusions can be obtained by calling 1-888-752-6740 or by accessing the following website:  www.homeserveusa.com. 

    Should you have any outstanding complaints or concerns, it is suggested that you first contact the company at 1-888-696-1528. 

Alternate Business Names
  • Home Emergency Insurance Solutions
  • HomeServe USA Repair Management Corp.
  • HomeServe
  • HomeServe USA Repair Management (Florida) Corp.
  • HomeServe USA Energy Services
  • HomeServe USA Energy Services (New England)
  • Home Serve
  • Utility Service Partners
  • Service Line Warranties of America
  • Service Line Warranties of Canada

HomeServe USA Corp.

HomeServe USA Corp.

BBB ACCREDITED SINCE 02/03/2014

Customer Review Rating:

Positive
16%
Neutral
9%
Negative
76%

Composite Score:

0 3
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