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Find a Location

Cars On Main LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCars On Main LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cars On Main LLC is a full service used car dealer and auto repair facility equipped to handle domestic and imported cars.

    Business Details

    Location of This Business
    478 A Center St, Manchester, CT 06040-3938
    BBB File Opened:
    8/22/2017
    Business Incorporated:
    4/11/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Fatos Statovci, Owner
    Contact Information

    Principal

    • Mr. Fatos Statovci, Owner

    Customer Contact

    • Mr. Fatos Statovci, Owner
    Additional Contact Information

    Fax Numbers

    • (860) 643-8886
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I bought a 2016 ******* ****** from cars on main in *********** *** on 04/19/23. I put down $2,000 cash and financed the balance through ******* ***, which is primarily the company cars on main uses to help their customers obtain financing. The very next day, the check engine light came on. I contacted Carson**** and he/“Fatos” told me to bring it to the ******* dealership in *********** *** So I drove it back the 2.5 hours and dropped it off. I was then without a car for a week-ish until I was told it was ready to be picked up and “the problem fixed”. After picking it up and driving it 2.5hrs home, the check engine light came back on. At this point, I told the dealer I just wanted to get my money back. I expressed this to him via text, email and phone. He told me that was not an option as I had financing. He told me I had no choice but to bring it back to get repaired. Believing maybe he was right, I brought it back a few days later once I could find some help. Once again, I was left with no car. The car has now been in and out of the mechanics five times. I have not had the car for a total of one week without a check engine light being on since the day I purchased the car. I have asked the dealer several times for my money back. I’ve explained that I need to at least be provided with a rental car if my car continues to baffle the mechanics in charge of fixing it. He now says it needs a new engine. I just want out of this nightmare and I’ve made this perfectly clear but he has refused to comply. I don’t want to pay money for a car that has hardly been in my possession and that has proven to be such a mechanical disaster. The salesman/owner continues to tell me it is not an option for me to get a refund and he has yet to provide a rental. He told me he would on 06/16/23 but did not. This cannot be the legal solution to such a nightmare? I hope that someone can help. I don’t want to file a lawsuit but it is my next course of action. Thank you, ******* ******

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Muamer I

    5 stars

    02/22/2023

    Best dealership around, honest and dedicated to his customers. Way to go!

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

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