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          Mr. Shower Door, Inc. has 1 locations, listed below.

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            Business ProfileforMr. Shower Door, Inc.

            Shower Doors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/24/2001

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mr. Shower Door, Inc. manufactures and installs shower enclosures and shower enclosure accessories.

            Products & Services

            Shower Doors

            Business Details

            BBB File Opened:
            1/24/2001
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Incorporated:
            5/3/1984
            Accredited Since:
            1/24/2001
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Tom Whitaker, Owner
            • Mr. Philip Oliveri, General Manager
            • Ms. Melissa Soto, Controller
            Contact Information

            Principal

            • Mr. Tom Whitaker, Owner

            Customer Contact

            • Mr. Tom Whitaker, Owner
            Additional Contact Information

            Fax Numbers

            • (203) 386-0311
              Other Fax

            Email Addresses

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/26/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On March 22, 2023 my wife and I purchased a glass shower door from Mr. Shower Door in ********** **. We paid $1370.49. Even though we had previously had a shower door from another company in another home we had owned, we decided to go to Mr. Shower Door because they had a manufacturing plant on site. They were all very nice, the receptionist took us through the showroom, we settled on a frame and glass doors 1/4" thick as we had had before. Eventually, the doors came in, it was installed, the top frame was cut short so they had to come back to correct that. While waiting we noticed every time we took a shower, water was on the floor, not good since this bathroom is on the 2nd flr. We called, told them about the water, another install crew came out as I had requested a different crew. They told us to switch the doors, put the one with the outside towel bar on the right, and the other on the left, so we did that but to no avail. I had mentioned and still believe, the door is actually cut too short as I can get my finger under it which allows the water to splash out. Called again to have another tech come out and adjust the door. When he got here, he told us the 1/4" door could not be adjusted, only the 3/8" doors, which is $350 +/- more. We had NEVER been told the 1/4" could not be adjusted. We would have never thought that because in our other house, the 1/4" door from the other company in Town was able to be adjusted. Now the tech added a plastic strip along the bottom of the frame in hopes it would be high enough to keep the water in. It doesn't work, we have a brand new shower with a towel on the floor. We need to get another door, but cut long enough so water does not continue to splash out. It seems like an easy fix, but one which has not been offered.
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            Customer Reviews

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            BBB Serving Connecticut

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