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          All-Star Rooter, LLC has 1 locations, listed below.

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            Business ProfileforAll-Star Rooter, LLC

            Sewer Cleaning

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            All-Star Rooter, LLC offers sewer and drain cleaning services to residential customers.

            Business Details

            BBB File Opened:
            9/29/2011
            Years in Business:
            12
            Business Started:
            7/1/2011
            Business Incorporated:
            11/21/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • All Star Rooter-Sewer Drain
            Business Management
            • Mr. Bryan Card, Owner
            Contact Information

            Principal

            • Mr. Bryan Card, Owner

            Customer Contact

            • Mr. Bryan Card, Owner
            Additional Contact Information

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/22/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I hired All Star Rooter to clean out a number of drains. I was told that they were cleaned and in good working order except for one drain with a rock in it. We agreed to not fix that one drain and to redirect a gutter to solve the problem. What we learned is the other drains were not in good working order which was NOT told to us when we paid the bill and was NOT listed on the receipt. This caused damage to our home as we were unaware there was an issue. The contractor, after failing to show up a few times finally showed up for 5 minutes and did not inspect a single drain. He refused to fix or refund any money. His invoice says work is guaranteed but that is not crossed out on the invoice. He did cross out the number of months which led us to believe there was no time limit on the guarantee. After I contested the bill with the credit card company he finally drew a diagram of all the things wrong with my drains which would have been helpful to know before I had damage. He never told me this or wrote it down that I had issues with my drains. The major drain is the basement stairwell drain which is on the other side of the house from the drain he wrote about. I did tell him to NOT fix the drain with the rock in it as we redirected a gutter to solve that drain problem. This is the same situation as a car mechanic telling a customer he has working breaks when they are broken.
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            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB Serving Connecticut

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