Business ProfileforBrown Roofing Company, Inc.

In Sept of 2016, we purchased a new house, and were advised during our home inspection, that the house would require a new roof, due to ***** ******* recalling the shingles that were on it. We hired a contractor to rip off the entire roof, and reroof the house. Our home was built in 2004, so this was the second roof. No damage was found under the shingles, and a new roof was placed on it November 2016. Ever since, literally almost every year, we have had severe issues with water coming in and damaging walls and ceilings, they left holes that mice, flying squirrels and other animals have found and come into my home, and the latest issue is that my entire ridge vent is lifting off the roof, and if you shine lights up at the ceiling from the attics at night, you can see it clearly outside, and the huge holes where the vents have lifted in numerous locations. We came to find this problem when we found animal droppings in the attic. The contractor has blamed the style of our home, us, etc., on these problems. Let's be honest, I house doesn't cause these problems. They are extremely difficult to get a hold off, always have some bs story and take forever to address the problem, and refuse to see that the reason the roof has problems is their faulty workmanship. We've had several other roofers look at it, and have all advised how to fix the problems, and we get told they don't know what they are talking about when we suggest them to the problem roofer. Other roofers will not touch the roof because it voids out our warranty. The contractor is beyond difficult to get to honor his own contract. Contract was for 20 yrs warrantied workmanship from date of completion of the roof. We aren't even seven years in. I am attaching my contract, warranty, proof of payment, and pictures we took last evening to show the amount of light coming through ridge vent. Pictures aren't great, but the light is unmistakable.