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Find a Location

Paraco Gas has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Paraco Gas

      75 E Aurora St Waterbury, CT 06708-2022

      BBB Accredited Business
    • Paraco Gas

      152 Broadbrook Rd Broad Brook, CT 06016

      BBB Accredited Business
    • Paraco Gas

      23 Saybrook Rd Essex, CT 06426-1479

      BBB Accredited Business

    Business ProfileforParaco Gas

    Propane
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2014

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paraco offers propane uses for residential and commercial customers: Heat, Cooking, Pool, BBQ, Patio, Fireplace, Drying, Generators, Auto Gas, Forklifts, Landscaping, Temporary Heat and more.

    Products & Services

    Propane

    Business Details

    This is a multi-location business.

    Find a Location

    Paraco Gas has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Paraco Gas

        75 E Aurora St Waterbury, CT 06708-2022

        BBB Accredited Business
      • Paraco Gas

        152 Broadbrook Rd Broad Brook, CT 06016

        BBB Accredited Business
      • Paraco Gas

        23 Saybrook Rd Essex, CT 06426-1479

        BBB Accredited Business
      Location of This Business
      75 E Aurora St, Waterbury, CT 06708-2022
      BBB File Opened:
      4/2/2002
      Years in Business:
      55
      Business Started:
      9/1/1968
      Business Incorporated:
      12/20/1982
      Accredited Since:
      6/16/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Paraco
      Business Management
      • Mr. Joseph Armentano, CEO
      • Ms. Christina Armentano, Vice President of Business Development
      • Mrs. Rachel Pink, Manager of Customer Relations
      Contact Information

      Principal

      • Mr. Joseph Armentano, CEO
      Additional Contact Information

      Fax Numbers

      • (914) 251-9454
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had an inspection for my tank after buying a home. When the technician came he performed his inspection and then at the end could not light my furnace pilot light. They stated the furnace was broken because it was old however it was working before they came. They then told me to get the part off ****** and fix my propane furnace myself, then left me without heat. It’s been three days without heat in below freezing weather, and they have not come to fix it despite numerous calls to the company. In my opinion being without heat in this weather is an emergency and should be treated as such, and this company has not shown any urgency in fixing the matter whatsoever.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joan F

      1 star

      04/04/2024

      I am on automatic refill for propane for heat for my business. For the third time in a year, Paraco did not monitor the tank level properly and the tank went empty and my heat at my business is out. It is complicated to restart the heater after the propane tank goes empty. I was not called back until 3:15 in the afternoon and I started calling and trying to get help at 9am. My business was without heat for the whole day today. Still not fixed, but hopefully a service call will be made today and we will have heat tomorrow.

      Paraco Gas Response

      04/05/2024

      We recognize the importance of providing consistently high quality, timely service and apologize for falling of our own standards. We appreciate your patience as we addressed the issue at hand and implemented measures to prevent its recurrence. We look forward to earning back your trust in the future.

      Local BBB

      BBB Serving Connecticut

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