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Find a Location

Hocon Gas, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hocon Gas, Inc.

      6 Armstrong Rd Shelton, CT 06484-4722

      BBB Accredited Business
    • Hocon Gas, Inc.

      33 Rockland Rd Norwalk, CT 06854-4607

      BBB Accredited Business
    • Hocon Gas, Inc.

      2407 Winsted Rd Torrington, CT 06790-2435

      BBB Accredited Business
    • Hocon Gas, Inc.

      86 Payne Rd Danbury, CT 06810-4108

      BBB Accredited Business
    • Hocon Gas, Inc.

      20 Railroad Hill St Waterbury, CT 06708-4320

      BBB Accredited Business

    Business ProfileforHocon Gas, Inc.

    Propane Supplies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.3/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/14/2013

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hocon Gas, Inc. specializes in residential and commercial propane gas, alternative fuel and autogas service. The business services include but are not limited to propane gas delivery, gas appliance sales, installation, hearth, gas log, water heaters, standard and on demand and more.  

    Business Details

    This is a multi-location business.

    Find a Location

    Hocon Gas, Inc. has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hocon Gas, Inc.

        6 Armstrong Rd Shelton, CT 06484-4722

        BBB Accredited Business
      • Hocon Gas, Inc.

        33 Rockland Rd Norwalk, CT 06854-4607

        BBB Accredited Business
      • Hocon Gas, Inc.

        2407 Winsted Rd Torrington, CT 06790-2435

        BBB Accredited Business
      • Hocon Gas, Inc.

        86 Payne Rd Danbury, CT 06810-4108

        BBB Accredited Business
      • Hocon Gas, Inc.

        20 Railroad Hill St Waterbury, CT 06708-4320

        BBB Accredited Business
      Location of This Business
      6 Armstrong Rd, Shelton, CT 06484-4722
      BBB File Opened:
      12/1/1984
      Years in Business:
      72
      Business Started:
      1/1/1952
      Business Incorporated:
      10/26/1961
      Accredited Since:
      10/14/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hocon Gas of Suffield
      • Bouchard Fuels
      • Hocon Gas of Guilford
      • Hocon Gas of Danbury
      • Hocon Gas of Torrington
      • Hocon Gas of Waterbury
      • Hocon Gas of Norwalk
      • Hocon Propane
      Business Management
      • Mr. David Gable, President
      • Mr. Richie O'Niel, General Manager
      • Mr. David McGuire, Director of Compliance
      • Mr. Gerard LeFrancois, General Manager
      • Mr. Gino Tarantino, Vice President-CFO
      • Ms. Connie Reccardo, General Manager
      • Mr. Charles Booth, General Manager
      • Mr. Kevin Viering, Branch Manager
      • Mr. Robert Caton, Branch Manager
      Contact Information

      Principal

      • Mr. David Gable, President
      Additional Contact Information

      Fax Numbers

      • (203) 944-0300
        Primary Fax
      • (203) 854-1243
        Other Fax

      Phone Numbers

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/15/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I used to be a customer of Hocon gas. When I first began service with them I reported the smell of gas via phone and email and Hocon gas did not show up for 5 days and did infact find that there was a gas leak. Last month I terminated my services with Hocon and returned my tanks. I took pictures of the tank levels they were returned with and Hocon only credited me for 22.40 gallons of propane when I returned ~71 gallons of propane total between the two tanks. I have spoken with them many times and everytime I call they say that the person who would be able to correct this is out or unable to come to the phone and they would return my call but no one ever has and no one has credited me for any propane that I returned. I don’t know what else to do to get them to refund the 71 gallons of propane that they owe me. I emailed them the pictures of the levels in the tanks when they were returned. I have copies of the emails. What they are doing is not right and I would guess not coming the day a gas leak is reported is a violation of some kind also.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dennis C

      1 star

      01/26/2024

      Hocon was good the first year, but now just awful. We prepay for propane and they do not deliver until we call several times. We are totally dissatisfied, and we have tried to speak with someone at their office but they simply do not care about the customer. Once they get the money, you are of no importance.

      Local BBB

      BBB Serving Connecticut

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