BBB Accredited Business Profile

Kayak.com

Kayak.com

(203) 899-3100

Kayak.com

13 years in business
Headquarters
7 Market St
Stamford, CT 06902-5810
Fax Numbers
  • (203) 899-3125
Additional Email Addresses
  • esther@kayak.com
BBB File Opened: 07/05/2006
Business Started: 01/01/2004
Business Incorporated: 04/08/2015 in DE
Type of Entity
Corporation
Business Management
  • Mr. Keith Melnick, VP Business Development
  • Principal: Mr. Steve Hafner, CEO
  • Ms. Esther Dogget, Director Customer Service
Contact Information
  • Mr. Keith Melnick, VP Business Development
  • Principal: Mr. Steve Hafner, CEO
  • Ms. Esther Dogget, Director Customer Service
Business Category
  • Online Travel Agency
  • NAICS: All Other Travel Arrangement and Reservation Services

A+

Overview

Kayak.com is a travel search engine that allows users to search hundreds of travel sites to find and book flights, hotels, vacations, rental cars and cruise lines.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Kayak.com

Kayak.com

BBB ACCREDITED SINCE 08/25/2014

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3
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