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      Country
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          Find a Location

          BantamWesson has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • BantamWesson

              165 Railroad Hill St Waterbury, CT 06708-4306

            • BantamWesson

              99 Bantam Lake Rd Bantam, CT 06750

            • BantamWesson

              321 Albany Tpke Canton, CT 06019-2528

            Business ProfileforBantamWesson

            Fuel Oil
            Multi Location Business

            At-a-glance

            Customer Reviews

            3.53/5stars

            Average of 17 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            BantamWesson offers heating fuel oil and propane gas, as well as heating and air conditioning, plumbing, and electrical services. We are also a subcontractor for Eversource.

            Business Details

            This is a multi-location business.

            Find a Location

            BantamWesson has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • BantamWesson

                165 Railroad Hill St Waterbury, CT 06708-4306

              • BantamWesson

                99 Bantam Lake Rd Bantam, CT 06750

              • BantamWesson

                321 Albany Tpke Canton, CT 06019-2528

              BBB File Opened:
              8/31/1997
              Years in Business:
              89
              Business Started:
              1/1/1935
              Business Incorporated:
              12/28/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Energy Management Professionals, LLC
              • Bantam Supply Co.
              • Valley Energy
              • Sunshine Oil
              • CT Oil Direct
              • Bantam Home & Energy
              • Wesson Energy
              Related Businesses
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. William Wesson, Vice President
              • Mr. Anthony Fonseca, Chief Administrative Officer
              Contact Information

              Principal

              • Mr. Anthony Fonseca, Chief Administrative Officer

              Customer Contact

              • Mr. Anthony Fonseca, Chief Administrative Officer
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/26/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Unanswered
              Christmas Eve 2022 my kitchen sink pipe froze. I phoned BantamWesson, whose website said they do plumbing 24/7. The person I spoke with said he was too busy but would come first thing next day. He arrived 11 AM. The pipe had burst. He made a long phone call. (Connecticut License Lookup says he is not a licensed plumber.) Another man came. They spent time in the bathroom, doing no work in the kitchen. One left saying he would return Tuesday. The other did nothing to fix the pipe, saying he would be back Tuesday. I canceled re Tuesday. BantamWesson billed me $572.16. Their next bill was for $888.02. (Bills now come from ******* ****** *********, the company having changed its name.) They pursue me with a collections lawyer and threaten me with court. They did not fix the problem I called them about but demand I pay them $888.02. I was 86 years old and this is Elder Abuse. Their excuses: 1) They didn't come when called because others had no heat. Their advertising 24/7 emergency service is false advertising. 2) They claim they fixed a “burst supply” to the toilet. This is untrue. The toilet was working before they came. 3) They claim they fixed the toilet fill valve. I had nothing the matter with the toilet fill valve. 4) They claim they fixed the bathroom sink faucet. I had difficulty with the handle. The Plumbing Division Manager wrote that “probably occurred from the main water being turned off and back on,” whcih they did. 5) He says they “isolated the water pipes to the kitchen, so you could at least have use of one toilet and one sink.” Had they fixed the pipe that would not have been needed. 6) He claims “Both of them communicated with you throughout the process and offered realistic solutions to your problems.” This is untrue. BantamWesson did no work I asked them to do. They claim other work which wasn't asked for and didn't need doing. They bill me $888.02, hit me with a collections lawyer, threaten me with court.
              Read More

              Customer Reviews

              17 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mike C

              1 star

              08/23/2023

              Absolutely an awful company, truly don’t even know where to begin. They installed a brand new HVAC unit in my house of August 2022, costing 9600$. In February 2023, when we had a very cold weekend in Connecticut, my brand new system not even six months old. Completely failed and stopped working. My house got down to 48° nearly causing a pipe to burst. They sent out their employee, Jim Ferroni. Jim came out and said that a secondary heat source should’ve been installed when they put my unit in and they made a mistake. He said to me they will send some one out immediately to get my system running properly. That never happened. I’ve been speaking to a manager named Dave. They want me to pay $400 for the part that should’ve been installed when I first got my unit. I told him absolutely not. Why should I have to pay for their mistake? Long story short, I’m taking them to small claims court. Stay far far away from this company, they do bad business, have zero morals or decency, and screwed me over since the first day they stepped foot in my house.

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