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          Santa Energy has 1 locations, listed below.

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            Business ProfileSanta Energy

            Fuel Oil
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            154 Admiral St

            Bridgeport, CT 06605-1807

            Visit Website
            (203) 367-3661

            Business hours

            8:00 AM - 4:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 4:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/29/2009

            Years in Business: 83

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Santa Fuel, Inc. offers home heating oil and propane delivery, heating, air conditioning and generator equipment installation and service, energy assessments with weatherization services, chimney cleaning, chimney repair and relining, oil tank removal and replacement, along with price protection and budget plans to keep families comfortable year-round.

            Products & Services

            Heating Oil, Propane

            Business Details

            Headquarters
            154 Admiral St, Bridgeport, CT 06605-1807
            BBB File Opened:
            3/8/1989
            Years in Business:
            83
            Business Started:
            11/1/1940
            Business Incorporated:
            12/31/1952
            Accredited Since:
            10/29/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Santa Buckley Energy, Inc.
            • Santa Fuel, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 4:00 PM
            Business Management
            • Mr. Peter Russell, President
            • Mr. Stephen Santa, Manager
            Contact Information

            Principal

            • Mr. Peter Russell, President

            Customer Contact

            • Mr. Stephen Santa, Manager
            Additional Contact Information

            Fax Numbers

            • (203) 337-5198
              Primary Fax
            • (203) 367-2412
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/26/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I never renewed my yearly service contract with Santa energy. They had sent me a bill for the new contract and I called them and told them that I do not want the contract renewed with in the allotted time period. They never removed the contract charge from the bill and are refusing to do so. I don’t want Santa energy servicing my home for any kind of service as they are not my oil delivery company.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            justin S

            07/31/2023

            Set our rental up for recurring oil deliveries. Never received an oil delivery and then charged in excess of $500 in service fees for them to restart our burner.

            Santa Energy Response

            08/01/2023

            Our office spoke with *** ******** yesterday afternoon and they came to an agreement on resolving this issue. We appreciate *** ******** working with us on this. I believe *** ******** would confirm that this matter has been resolved.

            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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