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Find a Location

Hoffman Nissan has 1 locations, listed below.

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    Business ProfileforHoffman Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2009

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hoffman Nissan offers the sales and service of new and used automobiles, as well as parts sales.

    Business Details

    Location of This Business
    46 Albany Tpke, West Simsbury, CT 06092-2901
    BBB File Opened:
    3/26/2009
    Years in Business:
    17
    Business Started:
    7/14/2006
    Business Incorporated:
    7/14/2006
    Accredited Since:
    3/31/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jeffrey S Hoffman, Chairperson
    • Mr. I. Bradley Hoffman, Chairperson
    • Mr. Matthew Hoffman, Vice-President
    • Ms. Sarah Lecuivre, Manager
    Additional Contact Information

    Fax Numbers

    • (860) 651-1763
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/09/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Hello I recently went into a Huffman car dealership in **** ******** ** to purchase a truck. When I went through the financial office for purchase of the truck, the manager falsely made up numbers for the contract so it effected my credit score as well as made the bank offer me the maximum interest rate on an auto loan 18.99%. They had me E sign the contract without me getting to look at a hard copy of what I was signing for. When I was displeased with the contract, I was informed my traded in car was sold the same day I brought it in to be appraised so there wasn't a chance I could retain the car. Once I drove the truck off the lot the check engine light came on and the truck idled and eventually stalled out in an intersection. They claimed nothing was wrong with the truck but they would look at it and see what needed to be fixed. Two weeks later They call me to say the trucks fixed and to come pick up. Upon picking the truck up, it stalled out with the check engine light again. Now Im stranded on the road until the truck could start after 30 mins of waiting and I proceeded to bring it back to the dealer. As of right now I have no truck and no answer after signing a falsified contract and receiving a lemon truck. I have family and a business to run and at this point no way of running my business because Huffman claims they sold my trade in the same day I came in to buy the truck. I feel totally taken advantage of and seeking assistance in pursuing legal action against Huffman. Im requesting a full refund of the deposit and trade in by Contract for the sale of this truck. No other further Comment at this time.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Harvey W

    3 stars

    06/29/2022

    I purchased a tire warranty for my vehicle and was told I could cancel at anytime. Upon requesting a refund I was told they couldn't do it. I contacted the warranty company and they told me I could cancel but it would be through dealership. I contacted the dealer once again only to be put off for several months. After several attempts at handling the situation the dealer notified me that they would issue a refund but only to my finance company since the vehicle was still being financed. A month has passed and my balance is still the same They have not refunded the money to financier or myself.

    Local BBB

    BBB Serving Connecticut

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