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Find a Location

Danbury Chrysler Dodge Jeep Ram Kia has 1 locations, listed below.

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    Business ProfileforDanbury Chrysler Dodge Jeep Ram Kia

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2015

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Danbury Chrysler Dodge Jeep Ram Kia offers the sales and service of new, certified and pre-owned vehicles; automotive parts and repairs; and a full-service collision center.

    Products & Services

    Cars, Trucks, SUVs, Automotive Repairs

    Business Details

    Location of This Business
    Danbury, CT 06810-5014
    BBB File Opened:
    1/25/2013
    Years in Business:
    26
    Business Started:
    4/21/1998
    Business Incorporated:
    4/21/1998
    Accredited Since:
    11/13/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Danbury Fair Dodge, LLC
    • Danbury Kia
    Business Management
    • Ms. Susan Eway, Manager of Business Development
    • Mr. William Sabatini Jr., Owner/Manager
    • Mr. Sal Sinardi, General Sales Manager
    Contact Information

    Principal

    • Mr. William Sabatini Jr., Owner/Manager

    Customer Contact

    • Ms. Susan Eway, Manager of Business Development
    Additional Contact Information

    Fax Numbers

    • (203) 730-5727
      Primary Fax
    • (203) 825-5950
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    27 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Do not trust their prices. Their business practice is extremely UNETHICAL. They advertised the price for a used *** **** at $15,899. With taxes would be around $16,500. Been talking to them for weeks and they agreed Out the door price (OTD) everything included at $17,300. We walked in and they immediately increased the price by another $1000 to $18,300! They claimed they repriced the vehicle in the last 24 hours. Truly unethical business practice here
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chloe M

    1 star

    03/07/2024

    Literally refused to sell me the car at their own asking price when I told them I was planning on paying with cash (cash provided to me from an outside lender). I made the salesperson aware I was adamant on staying with my current lender for financing because I have a disability, and my outside lender has been very accommodating with helping me navigate the stress of the entire car buying process in general and gone above and beyond their due diligence of what they were required to ensure that I was 100% on the same page. Even after I explained that this dealership outright Refused to make any kind of deal with me unless i financed it through them, which assured me they couldn’t care less about me. Overall weird experience because it took me two hours of speaking with the salesman to actually get him to say that out loud, because they kept gaslighting me and giving me the runaround.. wouldn’t recommend them because this experience made me very angry and uncomfortable, and I lost two hours of my life that I will never get back. Is it ethical , or even legal, for a car dealership to refuse to sell a car based on where the money comes from? Definitely not ethical, Probably not legal. But this isn’t the crime of the century so they’ll probably continue doing so. The point of a car dealership is to SELL cars. Not sell financing. Car buyers be wary of that. Car buyers also be wary that this chain of dealers charge a conveyance fee over double the price of any other dealers in the county (that they also refused to negotiate on). I hope this review helps other people in my situation

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

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