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      Country
          Country

          Find a Location

          Express Kitchens has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Express Kitchens

              3080 Main St Hartford, CT 06120-1428

              BBB Accredited Business
            • Express Kitchens

              303 Boston Post Rd Orange, CT 06477-3520

              BBB Accredited Business
            • Express Kitchens

              2415 Dixwell Ave Hamden, CT 06514-1808

              BBB Accredited Business
            • Express Kitchens

              779 Wolcott St Waterbury, CT 06705-1313

              BBB Accredited Business
            • Express Kitchens

              67 Federal Rd Bldg B Brookfield, CT 06804-2538

              BBB Accredited Business

            Business ProfileforExpress Kitchens

            Kitchen Remodel
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.6/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            18 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/30/2007

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Express Kitchens offer design, services, and installation of kitchen cabinets, as well as laminate, granite, milestone, counter tops.

            Products & Services

            Kitchen Cabinets, Countertops

            Business Details

            This is a multi-location business.

            Find a Location

            Express Kitchens has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Express Kitchens

                3080 Main St Hartford, CT 06120-1428

                BBB Accredited Business
              • Express Kitchens

                303 Boston Post Rd Orange, CT 06477-3520

                BBB Accredited Business
              • Express Kitchens

                2415 Dixwell Ave Hamden, CT 06514-1808

                BBB Accredited Business
              • Express Kitchens

                779 Wolcott St Waterbury, CT 06705-1313

                BBB Accredited Business
              • Express Kitchens

                67 Federal Rd Bldg B Brookfield, CT 06804-2538

                BBB Accredited Business
              BBB File Opened:
              10/18/2004
              Years in Business:
              21
              Business Started:
              7/1/2002
              Business Incorporated:
              3/4/2002
              Accredited Since:
              6/30/2007
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Express Countertops, Kitchen & Flooring, LLC
              Business Management
              • Mr. Parag Mehta, COO
              • Mr. Hitesh Kothari, CEO
              • Mr. Shibu Thankhachan, Controller
              • Mr. Paul Harris, CFO
              • Ms. Karen Roy, Customer Service Manager
              Contact Information

              Principal

              • Mr. Parag Mehta, COO

              Customer Contact

              • Ms. Karen Roy, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (860) 247-6000
                Primary Fax

              Email Addresses

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/08/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              The following email send on Tuesday, September 5th, 2023, however there is no response. Hi: Please review the attached pictures of the IL top left side drawer which is pointed to the arrow in the picture. Please make replacement arrangements ASAP. The number is **** ********* * ********48 Base Cabinet. It's not even one year and the drawer is bent, which seems like inferior quality material used. Thanks, ****** * ******* ****
              Read More

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              bill b

              03/04/2024

              The worst. Ordered a kitchen and bathroom vanity and countertops. The vanity top overhang was too far, although they said it was standard, and then the holes were not correctly cut for the faucet. They want to try and repair this but not replace it. I refused to let them install a kitchen countertop after this mistake and they want to charge me a 30% restocking fee for which I will now file suit. Customer service is dreadful with accents so thick you can't understand them. Never again. Going back to **** ****t for kitchens where the service and quality was always excellent.

              Express Kitchens Response

              03/05/2024

              The small vanity countertop you have installed is easily repairable. You are simply not allowing us the opportunity to fix it. Because of this, you cancelled the rest of your order. If you re-read your signed invoice, you will see that directly above your signature it clearly states, "Approved returns on all in-stock items (noted on your invoice with the words “In-Stock”) will be charged 30% restocking fee. Special Order, Modified, Discontinued, non-Star cabinetry, Non-Stock, or PRISM painted items are not refundable." Even though your items do not say "In-Stock", we have gone beyond our policy and refunded you with the 30% restocking fee.

              Local BBB

              BBB Serving Connecticut

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