BBB Accredited Business Profile

Travelers Companies, Inc.

Travelers Companies, Inc.

(860) 954-2382

Travelers Companies, Inc.

163 years in business
Headquarters

1 Tower Sq Stop 8A
Hartford, CT 06183-0001

Additional Phone Numbers
  • (860) 277-0111
Additional Email Addresses
  • consumeraffairs@travelers.com
BBB File Opened: 03/01/1928
Business Started: 01/01/1853
Business Incorporated: 04/01/2004 in MN
Type of Entity
Corporation
Business Management
  • Principal: Ms. Denise J. Sailer, Director Consumer Affairs
Contact Information
  • Principal: Ms. Denise J. Sailer, Director Consumer Affairs
Business Category
  • Insurance Companies
  • Insurance - Auto
  • Insurance - Fire & Flood Specialists
  • Insurance - Homeowners
  • Insurance - Marine
  • Insurance - Rental
  • Insurance - Property
  • Insurance Consultants
  • Insurance Services
  • NAICS: Insurance Agencies and Brokerages

Alternate Business Names
  • Travelers Insurance Companies
  • Premiere Insurance Associates
  • American Equity Insurance Company
  • American Equity Specialty Insurance Company
  • Discover Property and Casualty Insurance Company
  • Discover Specialty Insurance Company
  • Farmington Casualty Company
  • Fidelity and Guaranty Insurance Company
  • Fidelity and Guaranty Insurance Underwriters, Inc
  • First Floridan Auto and Home Insurance Company
  • Pacific Select Insurance Company
  • St Paul Fire and Casualty Insurance Company
  • St Paul Fire and Marine Insurance Company
  • St Paul Guardian Insurance Company
  • St. Paul Medical Liability Insurance Company
  • St. Paul Mercury Insurance Company
  • St Paul Protective Insurance Company
  • St. Paul Surplus Lines Insurance Company
  • Seaboard Surety Company
  • The Automobile Insurance Company of Hartford, CT
  • The Charter Oak Fire Insurance Company
  • The Phoenix Insurance Company
  • The Premier Insurance Company of Massachusetts
  • The Standard Fire Insurance Company
  • The Travelers Home and Marine Insurance Company
  • The Travelers Indemnity Company of America
  • The Travelers Indemnity Company of Connecticut
  • The Travelers Lloyds Insurance Company
  • Travelers Lloyds of Texas Insurance Company
  • Travco Insurance Company
  • Travelers Auto Insurance Company of New Jersey
  • Travelers Casualty and Surety Company of America
  • Travelers Casualty Company of Connecticut
  • Travelers Casualty Insurance Company of America
  • Travelers Commercial Casualty Company
  • Travelers Commercial Insurance Company
  • Travelers Excess and Surplus Lines Company
  • Travelers Personal Insurance Company
  • Travelers Personal Security Insurance Company
  • Travelers Property Casualty Insurance Company
  • Travelers Property Casualty Company of America
  • United States Fidelity and Guaranty Company
  • Travelers
  • Consumer County Mutual

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Overview

Travelers Companies, Inc. offers insurance products and services; home owners, renters, auto, boat, flood, identity theft, wedding and umbrella.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Travelers Companies, Inc.

Travelers Companies, Inc.

BBB ACCREDITED SINCE 07/07/2010

Customer Review Rating:

Positive
7%
Neutral
14%
Negative
79%

Composite Score:

0 3