This Business Is Not BBB Accredited

Aetna, Inc.

Aetna, Inc.

(800) 872-3862

Aetna, Inc.

164 years in business
151 Farmington Ave
Hartford, CT 06156-7003
Fax Numbers
  • (860) 273-5430
Additional Phone Numbers
  • (860) 273-0123
  • (860) 273-3490
BBB File Opened: 03/01/1928
Business Started: 01/01/1853
Business Incorporated: 07/24/1923 in CT
Type of Entity
Business Management
  • Mr. Sergio Velasco, Principal
Contact Information
  • Principal: Mr. Sergio Velasco, Principal
Business Category
  • Insurance Companies
  • Insurance - Accident & Health

Alternate Business Names
  • Aetna Health Insurance Company of Connecticut
  • Aetna Life Insurance Company
  • Aetna Insurance Company of Connecticut
  • Aetna Health Inc.
  • Aetna Health Plans of Southern New England, Inc.
  • Prudential Health Care Plan of Connecticut, Inc.
  • The Chickering Group
  • Strategic Resource Company
  • Aetna Student Health

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.



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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Aetna, Inc. include:

  • 3 complaint(s) filed against business that were not resolved

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Aetna, Inc.


Aetna, Inc.

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