This Business Is Not BBB Accredited

Click4Support, LLC

Click4Support, LLC

(888) 884-0006

Click4Support, LLC

12 Main St Ste 1
Essex, CT 06426-1172
Additional Phone Numbers
  • (860) 767-9768
Additional Email Addresses
  • customerservice@click4support.net
BBB File Opened: 02/13/2013
Business Started: 05/01/2012
Business Started Locally: 07/01/2012
Business Incorporated: 03/21/2014 in CT
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Preeti Jasra, Customer Service Supervisor
  • Mr. Bruce Bartolotta, Vice President of Marketing
Business Category
  • Information Technology Services
  • Network Security

Additional Information
  • Click4Support lists a business address in Connecticut, however the business itself relies on overseas call centers where the technicians are located. BBB investigation was unable to confirm whether the Connecticut address is actually in use by Click4...
  • Click4Support lists a business address in Connecticut, however the business itself relies on overseas call centers where the technicians are located. BBB investigation was unable to confirm whether the Connecticut address is actually in use by Click4Support for the operation of its business. BBB reverse-searched the company’s supposed local business address and located multiple unrelated businesses also registered to that address. 

    The Click4Support website states that the business “was legally established in 2007” and “Incorporated in 2007,” however a business inquiry with the Office of the Secretary of State of Connecticut confirms that this company was first legally incorporated on March 21, 2014. According to the company’s website domain registration, the website was created in 2011. 

    On 7/9/2015, BBB was informed by a principal of Click4Support, LLC that the business was no longer operational but would continue to honor existing customer contracts. BBB was further informed that Click4Support, LLC, would file corporate registration documents with the Connecticut Secretary of State formally closing the business within a week.

    On 8/24/2015, BBB confirmed that the business maintains an Active business registration with the Connecticut Secretary of State, maintains a functional website, and routinely updates multiple social media accounts with recent posts. As of 8/24/2015, Click4Support, LLC appears to remain operational.

    On December 24, 2015, the BBB was notified that Click4Support, LLC is in litigation filed by the Federal Trade Commission in the Federal District Court for the Eastern District of Pennsylvania.  The District Court issued an Injunction Order on November 24, 2015 that placed the business under Receivership by an neutral third party.  As a result, Click4Support, LLC has had all of its assets frozen and cannot conduct business until further notice.

    On February 24, 2016, the BBB received updated status from the third party receiver providing information for those consumers who may have claims against this business.  All claims against this company should be submitted in accordance with the Receivership at c4sreceiver.com.  See the section for Government Actions within this business review for more details.

     

Alternate Business Names
  • Click4supoort.net

Out of Business

Government Action

Federal Trade Commission v. Click4Support, LLC et al.

Click4Support, LLC is currently in litigation filed by the Federal Trade Commission in the Federal District Court for the Eastern District of Pennsylvania.  The District Court issued an Injunction Order on November 24, 2015 that placed the business under Receivership by an neutral third party.  As a result, Click4Support, LLC has had all of its assets frozen and cannot conduct business.

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Out of Business

According to information in BBB files, this business is no longer in business.

Alert

On December 24, 2015, the BBB was notified that Click4Support is under Receivership by order of the Federal District Court for the Eastern District of Pennsylvania.  The business registration is still active, but the business cannot conduct business as of November 24, 2015 . Please see "Additional Information" section at the end of this Review for more details.

 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Click4Support, LLC

This Business Is Not BBB Accredited

Click4Support, LLC

Out of Business

Customer Review Rating:

25%
75%