BBB Accredited Business Profile

Ice Machines Plus, Inc.

Ice Machines Plus, Inc.

(877) 900-4423

Ice Machines Plus, Inc.

11 years in business
36 Holly Dr
Newington, CT 06111-2243
Fax Numbers
  • (860) 524-8771
Additional Email Addresses
BBB File Opened: 02/04/2014
Business Started: 01/10/2007
Business Incorporated: 05/29/2013 in CT
Type of Entity
Business Management
  • Ms. Michele Girard, General Manager
  • Mr. Joseph A. Sullo, President/Treasurer
  • Mr. Michael R. Sullo, Vice President
Business Category
  • Ice Making Machine
  • Commercial Products Wholesale and Distributor
  • Dishwasher Dealers
  • Restaurant Equipment Repair
  • Commercial Refrigeration
  • Restaurant Equipment
  • Water Purification Equipment

Products & Services
Commercial Ice Machines and Ice Maker Dispensers and a large variety of top quality commercial foodservice equipment and supplies.
Methods of Payment
  • accepts most major credit, debit, and prepaid cards:
    Visa |MasterCard | American Express | Discover
    Pay Pal
    Leasing Options
Refund & Exchange Policy: 

No returns will be accepted without written authorization from IceMachinesPlus.  Requests for a return must be made within three (3) days of receipt of your order.  Please contact IceMachinesPlus at 877-585-0759.

If a return is authorized by IceMachinesPlus, the customer is subject to paying return freight and a minimum of 25 percent restocking fee on the item(s) being returned.  Original delivery freight paid (if any) is not refundable.

All returns must be properly packed and shipped freight pre-paid back to an address provided by IceMachinesPlus.

Returned item(s) must be in new, unused condition, and must be in original packaging or crates.  All returns will be inspected for damage or usage prior to issuance of credit or refund.

You may return most new, unused items within 30 days of delivery for a full refund of purchase costs.  IceMachinesPlus will also pay the return shipping costs if the return is a result of our error (for example, if you received an incorrect or defective item, etc.).

We will NOT accept returns for any used items.

No credits or refunds will be processed until we have confirmation that the item has been received by us and is in unused and in new, sellable condition.  You should expect to receive your refund within 30 days of handing your item(s) to the return shipper.  In many cases you will receive the refund more quickly.  The time includes transit time back to us, time to process the return (including inspection), and the time it takes your bank to process the reimbursement.

We will notify you via e-mail of your refund status once we’ve received and processed the returned item(s).

Special order and custom order items cannot be returned.

Unauthorized Returns

If the customer returns any items without written authorization from IceMachinesPlus, the items will be returned to the customer.  Shipping and freight charges may be passed on to the customer.  No credit or refund will be issued on any items returned without prior authorization.
BBB accredited business



IceMachinesPlus provides a huge selection of Commercial Ice Machines and Ice Maker Dispensers at wholesale prices. Plus, we offer a large variety of top quality commercial foodservice equipment. If you are starting a new foodservice business and need new equipment and some expert guidance, or if your foodservice business has been in operation for years and you need to upgrade your commercial equipment, IceMachinesPlus and our expert customer service team can help you either get started or expand your commercial kitchen.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Ice Machines Plus, Inc.

Ice Machines Plus, Inc.


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