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          Peoples Products, Inc. has 1 locations, listed below.

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            Business ProfileforPeoples Products, Inc.

            Home Improvement
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.2/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/6/1990

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Peoples Products, Inc. offers sales and installation of energy saving windows, siding, doors, roofing and gutters.

            Business Details

            BBB File Opened:
            9/6/1990
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Incorporated:
            9/19/1989
            Accredited Since:
            9/6/1990
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. William E Wilson, President
            • Mr. Matt Wilson, Administrative Assistant
            Contact Information

            Principal

            • Mr. William E Wilson, President

            Customer Contact

            • Mr. William E Wilson, President
            Additional Contact Information

            Fax Numbers

            • (860) 218-2223
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/02/2022

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            I have three windows that shattered from the cold in January 2022 - I contacted Peoples Products on 01/13/2022 about this issue - which has happened many times over the years - in the past the windows were replaced in a timely manner - this year - after contacting them in January I have called - left messages and emailed - to date I have received NO response - any assistance you can provide to resolve this matter would be greatly appreciated. - thanks
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joseph B.

            11/02/2022

            Peoples Product Windows Installs HR40 Triple pane Windows Installed on 11/10/2021 • My first observation was: Two (2) different people came to my house to make sure the window measurements were precise. They were not the correct size at all. They were 1 ¼” to short in length. The width was precise. • All windows were capped so the installs look okay. The capping was not sealed properly, so there is a chance for leaking inside, so the wood can be damaged underneath the capping. • We had 4 windows that were not operating correctly. • The bathroom was 10” inches to short. So, we had to wait 3-4 weeks for a new window to be ordered. • Two (2) Living room windows do not work properly. and the kitchen widow was squealing during both opening and closing. • After calling People Products for repairs, they sent a repairman to come and fix the windows. He came and replaced the balancers. This did not fix the windows, there was no change. They said they would order different balancers and make an appointment when the parts were in to change the balancers with a new different number for that window. • This was done not once, not twice, not even 3 times. On this date today 10/19/2022 This was the 4th time someone came to try and fix these two windows. No change. I was not satisfied with what is being done What’s left for my wife and I? This is one month short of 1 year after the installation and purchasing these windows from People Products. Still not fixed. • After the repairman finished today 10/19/2022 he said he would call the office and have someone else come out to look and try to make the repair. I asked for the product manager to come to my house and look at what was happening. He refused to come to my home. Now this will be the 5th time someone tries to fix something that can’t be fixed. It needs a new install of the 2 living room windows. • 11 Months later we are still waiting. So much for the guarantee. It seems like they don’t want to honor that at all.

            Customer Response

            11/02/2022

            Less Then 1 Star

            Local BBB

            BBB Serving Connecticut

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