Business ProfileforAlan Soucy Home Improvement

On July 25, 2023, my husband and I hired Alan Soucy Home Improvement to install ceiling sheet rock over our plaster ceiling to include seaming, taping and painting, power wash the house and garage which is separate from the house, and repair popped nails in the roof. I gave him a check in the amount of $1,445. We were told the ceiling installation would be completed in a 5 day work span. On August 25, Alan Soucy wrote up a second contract to replace 2 boot stacks on the roof and to repair the left front center of my roof with new asphalt shingles as it is leaking. I gave him an additional check of $1,440. My husband of 50 years this past January suddenly passed away on August 5. I have been trying to cope with my loss and deal with Alan Soucy, the contractor my husband and I hired. He is not returning my phone calls and is not completing the work of power washing my house and leaky roof repairs. The ceiling board installation left damaged wood floors, hanging sheet rock and screws protruding. There is one man who works for Alan Soucy and he has been going out of his way to work on the ceiling on the weekends, mainly repairing the damage the 2 installers did. Attached is a detailed list of all the damage and the interaction and lack of communication. The list describes the poor workmanship, lack of respect for personal property, the damage that was done to my floors, rudeness from the General Manager in getting estimates to repair the scratched floors caused by his installers, promises of finishing the contracted and paid for work but not completing it, not returning my phone calls and much more. I’ll be glad to answer any questions you may have.